Blue Water Pools of Connecticut

Blue Water Pools of Connecticut holds 4.9 stars across 269 Google ratings, and its BBB page shows an A+ grade. On its website the company describes itself as a family-owned swimming pool company serving the Fairfield County region, and it says it has 35 years in business. A recent customer said Blue Water replaced their pool liner, resurfaced the pool stairs, installed a new pool light and took care of a ground water drainage problem before putting in the new liner; that customer named general manager Mike Grassi as helpful in picking out the liner. A recent customer who switched to Blue Water Pools said they service the pool every week, never miss a service and text progress updates. A recent customer said they came early to close the pool. A recent customer said Dalton opened their pool on time. A recent customer said the company squeezed them in during a high volume period to do a service check on their heater. A recent customer described a thorough, detailed inspection that was explained in an understandable way. A 2025 customer said the company reopened a pool that had not been opened for many years and was fenced in and surrounded by overgrown shrubs and vines. A 2025 customer with a light leak that several companies had looked at said Blue Water Pools came the next day to fix it, and the leak is fixed. In a 2024 review, a customer said they pressure tested the lines within an hour and confirmed all of them were good. A 2024 customer said Derrick and Blue Water Pools solved a problem with a faulty board for a Pentair MasterTemp 300 heater. A 2022 customer said the team that installed their new electrical pool heater handled the plumbing, the electrical work and removal of the old pump. A recent 1-star reviewer in the next town over from Monroe said they were told the company only sent trucks to lower Fairfield County. A recent 1-star reviewer complained that above ground pools get refused and told owners without a $40,000 pool not to bother calling. A 2025 customer said they had to finish opening their pool themselves and advised against paying in advance. A 2025 customer reported algae throughout the pool and a low chlorine level. A 2025 customer said the chemicals used to close the pool were much more than they had used the year before, which showed in a higher overall price. A 2025 customer said their pool pump kept turning off through many service visits and a new controller until it turned out to be a programming error on the company's part; in a follow-up, that customer said the company admitted the mistake, fixed the problem and credited back the extra money. Connecticut lists its home improvement contractor registration, HIC.0638147, as active, held by Blue Water Pools of Connecticut.