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Pool Designs & Renovations is a gunite pool company in Billerica, MA. Its website says it has provided specialized gunite pool services for more than 30 years, serving the North Shore, Merrimack Valley, Metro West, South Shore, Cape Cod, Greater Boston Area and Southern NH. The towns it lists include Andover, Bedford, Belmont, Burlington and Carlisle, and it says it is insured. On its Better Business Bureau profile, the business describes gunite pool designs, gunite pool installations, gunite pool renovations and pool repair for residential and commercial projects. It is accredited by the Better Business Bureau and holds an A+ grade there. Its MA home improvement contractor license 206326 is active on the state registry. In a 2011 BuildZoom review, a customer who had hired them the year before said the workmanship was terrible and the granite slabs were crooked and in some areas unsafe. That 2011 review also said the job was not done on time and that they came back wanting more money.
I hired Pool Design Renovations last year and I REGRET IT!! The workmanship was terrible. The granite slabs are crooked and in some areas unsafe. After spending many thousands of dollars on this less than substandard job, I will probably spend just as much this year having it done right by SOMEONE ELSE. The job was also not done on time and they came back and actually wanted more money. By that time I just wanted him gone. I would never use them and strongly recommend you find a different contractor.
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2 changes recorded — last scanned Sep 24, 2026.
Service manager Greg, praised for years4.5
Praised by name: Dana and Ben4.3
Pool build finished ahead of schedule4.2
Neglected pool revivals4.1
