Preferred Plumbing & Heating

In a 2023 review, a homeowner described a same-visit bathroom job — a new shower base, three shutoff valves, a new shower valve, and the shower head raised to fit taller family members — finished in four hours with the work area left spotless. Preferred Plumbing & Heating is a Pepperell, MA plumbing company; its own site says the team handles residential and commercial plumbing, boiler, and gas appliance work, though it doesn't do A/C or hot-air furnace installs or repairs. Its Massachusetts plumber license (4067-PL-C) is active on the state registry, held by the company itself, and a separate New Hampshire plumber license (4893) is active on that state's registry under master plumber Steven P Berrigan. The company's site and BBB also list a Massachusetts Master Plumber number (#15793) and a New Hampshire Master Gas Fitter number (GF1608483). BBB gives the company an A+ rating. Its written record on Google runs from 2021 to 2026 — three reviews behind an overall 3.5-star average across eight ratings. A 2026 reviewer singled out the technician, Nate, calling him one of a kind. The one negative note is a 2021 review that called the service terrible, with no further detail given. For plumbing, boiler, or gas appliance work in the Pepperell area, it's worth confirming which license number applies to your job and getting a written scope before work begins.