Premier Basement Waterproofing

Premier recently installed a sump pump in our basement after having a consistent water issue over several years. The team led by Logan was efficient, polite, professional, and did a great job. They even got Logan involved doing some concrete cardio! My wife and I are very happy with the results. Premier was able to put us on their schedule for the project quickly, and answered all of our questions after meeting with several other vendors. Premier Basement Waterproofing stuck out because their solution to our problem was much more robust than the other vendors we've talked to - and you've probably heard of! For my wife and I? It's GAME OVER FOR WATAH!!

Extraordinary people, extraordinary company. I did not look for multiple quotes - I researched thoroughly and Premier rose to the top as the obvious choice. I talked with Logan, Grace, Noah, Marvin, and Jose - who genuinely cared about my home, about providing a fair price (with various options), and doing top quality work. I enjoyed every single interaction with them. I can't say enough about the quality I have seen from start to finish. Do not hesitate to call them with your water issues; you will be blown away by the service and result you receive!

We had an excellent experience with Premier Basement Waterproofing. They successfully waterproofed our finished basement in Natick in the summer of 2025, including the installation of two sump pumps. Our basement had been leaking for over three years, and since the work was completed, there has been absolutely no leaking at all—even during heavy rain. Communication throughout the project was excellent, especially with Logan, who was very responsive, clear, and easy to work with. The team was professional, knowledgeable, and clearly knew what they were doing. They explained the process clearly and completed the project as promised. We finally have peace of mind knowing our basement is dry and protected. I highly recommend Premier Basement Waterproofing to anyone dealing with ongoing basement water issues.

Logan and Grace were beyond helpful! They saw us within 24 hours of our call and helped us identify and resolve the cause of our wet concrete slab. Logan helped put us in touch with a mold expert to resolve some growth that initiated as a result of the moisture. Would recommend to anyone who needs basement waterproofing services!

Gerry, Noah, Grace and team took on a unique concrete repair and french drain project for us. Appreciate the work, great communication and informative step by step process. Their collective knowledge extends into many areas of home service and repair. Couldn't ask for a better team to have on our side.