Verified record
Premier Pool Service is the Massachusetts franchise of a national pool-cleaning brand — the company's own site notes each location is independently owned and operated, and doesn't detail this particular franchise's services. Locally, the reviews on file point to one specific person: Tory Burkart. In a March 2026 review, a customer who'd contacted several pool services said Tory was the only one who responded right away, praising her communication about pool maintenance and noting that reliable pool service on the North Shore is hard to find. Two shorter reviews from September 2025 echo the same theme — knowledgeable, friendly, and efficient. There are only three reviews on file so far, all positive. Worth asking directly what this particular franchise location covers, since the corporate site doesn't spell it out.
Tory Burkart @premierpoolservice is the nicest person and wonderful at communication regarding our pool and maintenance. I have contacted several pool services and Tory is the only one who responded immediately and was so helpful! Finding reliable Pool Service on the North Shore is difficult at best. I'd highly recommend you reach right out to her!
Fantastic and friendly service! Very knowledgeable and helpful w all pool services!
very responsible and do a very efficient job
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1 change recorded — last scanned Aug 17, 2026.
Service manager Greg, praised for years4.5
Praised by name: Dana and Ben4.3
Pool build finished ahead of schedule4.2
Neglected pool revivals4.1
Retile finished early3.4