Premiere Pros Painting & Carpentry

Premiere Pros Painting & Carpentry is a husband-and-wife operation — Joe Hernandez and Kristen Ford-Hernandez, who founded the company together in 2006 after meeting the year before — built primarily around one specialty: taking dated kitchen cabinets and refinishing or refacing them rather than replacing them outright. Based in Hingham and serving dozens of South Shore Massachusetts towns, the company also does interior and exterior painting and finish carpentry. For most of its history, that specialty earned it a loyal following: a long string of reviews from 2016 through 2024 describe Kristen guiding color and material choices while Joe and his crew handle the installation, with repeat customers and referrals a recurring theme. But the most recent written account on file, from June 2026, is a different story — a customer reports cabinets chipping and peeling only three years after the job, the second time the same defect has surfaced on that project. It sits alongside a handful of other pointed complaints from 2021 through 2024: one reviewer says carpentry for a different customer's job was performed in their home during their own project, with delays past the agreed completion date; another says the company backed out of their project partway through, citing that the job was 'too tedious.' The company's tenure claims vary by source — its own site says 20 years (dating to the 2006 founding), while its Houzz page claims over 30 — so treat either as marketing rather than a precise figure. It carries an A+ Better Business Bureau rating and consistent Best of Houzz awards since 2014, but ask directly about warranty coverage on paint finishes given the recent chipping complaint, and get a firm timeline in writing. For a straightforward kitchen refresh — cabinet refacing, a paint job, new hardware — this remains a well-reviewed, locally known choice with a long track record. Given the recent complaints, it's worth asking pointed questions about durability guarantees and current project timelines before signing.