Proto Home Service Plumbing & HVAC

Proto Home Service Plumbing & HVAC, based in Milton, is the call for plumbing and heating emergencies across the Greater Boston area — burst pipes, dead furnaces, water heaters that quit overnight. The company says its team has worked in the area for decades, and reviews consistently name the plumber customers work with as Peri (Perikli). Recent reviews describe the pattern clearly: one customer, dealing with a burst pipe, said the plumber arrived within hours, walked through and showed how the repair was done, and checked the water pressure before leaving; another had a toilet repaired the next day after a same-day call, recommended by a family member. In a 2025 review, a homeowner described the company completing the full plumbing installation on a new-construction home — rough-ins through final fixtures — while staying on schedule and coordinating with other contractors. A broken outdoor spigot got capped the same evening it was reported, then fully replaced with a new shutoff valve the next day. Weekend and holiday emergencies come up often — a flooded basement from a failed water heater on a holiday Sunday, a furnace that died on a freezing morning, a sewage ejector pump replaced on an emergency call — and more than one customer specifically noted the emergency fee was waived or never charged at all. Its Massachusetts plumbing license is active, and the Better Business Bureau accredits the business with an A+ grade. One wrinkle worth asking about: the company's own site describes more than 40 years serving the area, while BBB's tracked history for the business starts in 2017. For a plumbing or heating emergency in the Milton/Greater Boston area, this is a company built for exactly that call.