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One October 2019 customer reached Elias on a Friday and had him in the house by Monday — and when a part that normally comes with the service turned out to be unnecessary, he explained why and took the installation fee off the bill. That is the version of this Roslindale shop its happiest customers describe. Deluxe Plumbing, Heating & Gas Fitting is listed in Roslindale, Massachusetts, credited on Angi and HomeAdvisor with 39 years of experience. Both list the same book of work — high-pressure drain clearing, faucets, fixtures and pipes, gas piping, remodel plumbing and water heaters — with emergency service and free estimates, and both carry a 4.5 across 65 ratings, 72% of them at five stars and 8% at one. The written accounts on file run 2017 to 2019, and the positive ones describe a plumber who catches the next problem while he is already there. In a February 2019 job, Eli replaced a faucet, noticed the pipe behind it was corroding and badly clogged, and replaced that too at no extra charge. In April 2018 a customer in a jam had a kitchen sink spray nozzle detached and a washing-machine drip fixed with new faucets, and was shown old pipes in the cellar. A January 2019 reviewer put Eli and Ceasar first on the call list for plumbing, heating or gas work and called the prices affordable. Two accounts go the other way, and both are about conduct rather than the pipes. A customer who came in to a frozen pipe on Thursday 1/31/19 wrote that the crew arrived promptly, two of them, then left for a cup of coffee — with the clock running at over $100 an hour for two people. In August 2017 a Google reviewer wrote that the phone was hung up on them mid-sentence and called the company impatient and impolite; that single one-star rating is all Google carries. For a frozen pipe, a dead water heater or a gas line on short notice, this is a reasonable call, particularly if you want someone who will point out what else is failing while he is under the sink. Settle the billing before work starts: hourly or by the job, what a second body on site costs you, and the estimate in writing.
We contacted Elias on a Friday, and he was in by Monday. Flexible, professional, and personable. When he didn't have a part that's usually installed as part of the service, he explained clearly why we didn't need it and took the installation fee off our bill. Throughout the work, he took time to explain to us what he was seeing and why it was good or bad. The overall experience showed us we had contracted a man of high integrity.
I came into work on Thursday 1/31/19 to find a frozen pipe, did a search on Home Advisor, and found Eli. he arrives promptly with a second person. Then left to get a cup of coffee. meanwhile, I am paying two people over $100 per hour to drink coffee, 1/2 hour later they come back, by then I had gotten back from an errand and we had a discussion of what should be done. We decided the best course of action was to just cap both the feed and the return. Once he started work it took the 2 of them about 15 minutes to complete the job. Next came the bill and I handed him over to the accounts payable. After he left, accounts payable, told me the bill was for $450.
Elias was fast and very personable. He responded almost immediately after I requested a quote through the website. While replacing the faucet, he noticed that the pipe was corroding and very clogged and he was able to replace everything at no extra charge. He was in and out in just over an hour.
These guys are great, high quality work at affordable prices and on top of that Eli & Ceasar are nice people too, they are first on my list to call whenever i need plumbing, heating, or gas work done on my house.... i would highly recommend you give them a try
I came into work on Thursday 1/31/19 to find a frozen pipe, did a search on Home Advisor, and found Eli. he arrives promptly with a second person. Then left to get a cup of coffee. meanwhile, I am paying two people over $100 per hour to drink coffee, 1/2 hour later they come back, by then I had gotten back from an errand and we had a discussion of what should be done. We decided the best course of action was to just cap both the feed and the return. Once he started work it took the 2 of them about 15 minutes to complete the job. Next came the bill and I handed him over to the accounts payable. After he left, accounts payable, told me the bill was for $450. Broken down as follows, Driving time, Removing the frozen pipe about 20 feet. which he did not do. This job was not a 2 person job, and I should not have to pay driving time or for services rendered that did not happen. Hang on to your wallet if you want to hire him, and get a quote up front. He is not to be trusted to deliver an honest day's work for a fair price.
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1 change recorded — last scanned Sep 9, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Deluxe Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Same-day and weekend calls for burst pipes and lost heat5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
