Prudentia Home Solutions

Prudentia Home Solutions is a Saugus roofing contractor that also builds decks, handles carpentry and general home repairs, and offers exterior and interior painting. Across its own site and a LinkedIn profile, the company describes itself as focused on deck and carpentry installation and repair work — the kind of crew a homeowner calls for a new deck or a roof rather than one narrow specialty. It has been in business five years, per its Better Business Bureau file. The reviews split sharply depending on where you look. Google shows a 4.9 out of 5, and one client's account — posted in nearly identical form on a couple of roofing-directory sites — credits a team member named Weuler with being detail-oriented and quick to catch problems before they became bigger ones. Angi tells a rougher story from a similar-sized batch of reviews: 3.8 out of 5, with most people happy about responsiveness and price, but two describing real trouble — a deck project that stalled for months after a deposit was collected, and a roof repair a customer says was never fully fixed. Its BBB file adds a third, more skeptical view: the business isn't accredited, and carries a B- grade because it failed to respond to a complaint filed against it. Anyone considering Prudentia is best off getting a firm start date and payment schedule in writing before handing over a deposit, and following up quickly if a job goes quiet — exactly the scenario the stalled-deck complaint describes. It's also worth asking how a roofing callback gets handled, given the unresolved-leak complaint on Angi. With ratings this far apart across Google, Angi, and BBB, and only a handful of reviews backing each one, it's a reasonable call for a roofing, deck, or paint job as long as the terms are nailed down upfront.