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Highlights
- A 90-minute response — a 2025 customer said a crew came for a sewage backup
- Insurance claim help — a 2025 customer said the project manager dealt with the insurer
Puritan Restoration says on its website that it has over thirty-nine years of experience and handles jobs from city high-rises, universities, hotels and commercial facilities to suburban basements. A 2025 Google customer said a sewage backup hit their newly finished basement and Puritan had a crew at the home within 90 minutes. That 2025 customer said the mess was cleaned up within hours and the project manager dealt with the insurance company and helped settle the claim quickly. The same 2025 customer then had Puritan rebuild the damage and said the reconstruction was finished within a few weeks, on the timeline promised.
Read the comments
Most recent comments
- 5.0Aug 7, 2025
I don't normally leave reviews but the service Puritan Restoration provided needed to be shared. I recently had a sewage backup in my newly finished basement. Needless to say it was traumatizing. I called Puritan and they had a crew at my home within 90 minutes. They explained the process, assured me they would take care of it , and they did. They had the mess cleaned up within hours. My project manager stayed in constant contact , dealt with my insurance company and helped to settle my claim quickly. The clean up went so well, I decided to use them to rebuild the damage. They were amazing, they finished my reconstruction within a few weeks, on the to.wline they promised and my basement looks better than ever. I want to give my deepest thank you to the Puritan team. I would highly recommend using Puritan to anyone facing a disaster, you will be in good hands.
— Heatheranne BrunelleView on Google Reviews ↗
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