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A finished attic and an unresolved punch list brought very different accounts of Quality Framing Contractor, Inc. in 2024. In an October Google review, an attic-renovation customer said Keith followed through on commitments, helped work through design challenges and corrected issues without resistance. A September reviewer described bathroom condensation severe enough to require repainting, electrical shorts and leaking gutters, then said calls went unanswered after the problems had been raised with Keith months earlier. The company describes itself as a family-owned residential builder that began in 1986, when a husband-and-wife team moved from framing homes for larger builders into their own business. Its stated work extends from framing to custom homes, design/build, general contracting, remodeling and excavation. Houzz identifies it with Lancaster; BuildZoom describes a Berlin framing and remodeling contractor. In another October 2024 Google review, a new-home customer praised progress updates, the team's willingness to incorporate their ideas and prompt responses to concerns. The attic customer also said they were happy with the finished space and planned to hire Keith again. Those accounts sit alongside a May 2023 reviewer who said installed items broke within a year or work went unfinished. The written reviews date from 2023–2024; Google's headline average is 4.1 stars from eight ratings. Its Massachusetts home improvement contractor registration, number 115134, is active. BBB's September 2026 grade is A+, while an August profile described the company as Not Rated and unaccredited.
We worked with Keith and Quality Framing on a major attic refinishing - Keith was responsive, followed up on his commitments, and was a great thought partner on working through the various issues and design challenges that inevitably come up in any project like this. When there were issues, he consistently made them right without challenge or hesitation. The final product was great and we are very happy with the space. I would work with him again, and am in fact planning to do so. Highly recommended!
Absolutely thrilled with our experience with Quality Framing. From start to finish, they made the home-building process smooth and enjoyable. The team was incredibly professional, attentive to our needs, and always kept us updated on the progress. The quality of workmanship is outstanding—our new home is not only beautiful but also built to last. They were open to our ideas and incorporated them seamlessly, making our vision a reality. The communication was top-notch, and any concerns we had were addressed promptly. We felt supported every step of the way. If you're looking for a reliable and talented home builder, I can’t recommend Keith and Quality Framing highly enough! We’re so happy in our new home!
We had a good experience until the end. Had some serious issues on our punch list....bad condensation in a bathroom, so bad that the bathroom and ceiling needs to be repainted, electrical shorts, gutter leaks, and they refuse to answer our calls and take care of the issues. Keith made many promises, however he has now decided NOT to take care of his customer. The problems were brought to Keith the owner’s attention months ago. Very disappointing ending to our project. BUYER BEWARE, as he may do the job but do not expect him to come back to resolve your punch list.
Decent quality like a solid 6/10 but most things they install break within a year or they don't finish what they start
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 30, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Quality Framing Contractor, Inc. Use it to sanity-check bids, then get the real number in writing.
A typical single-level deck is 12×16 — about 200 sq ft.
Estimated range
$7,750 – $14,500
Typical carpentry project around $11,100
Came back to fix deck stairs years later5.0
Decks and porches5.0
Custom sheds5.0
