R T Ford Plumbing & Co

R.T. Ford Plumbing has worked out of the same address, 14 Minot St in Dorchester, for decades — BBB traces the business back to 1976, though a separate directory lists 1981, so the exact founding date isn't entirely settled. Either way, this is a long-tenured, small operation: it holds an active Massachusetts plumbing license and shows up consistently, under a few spelling variants of the Ford name, across local directories at the same address. On Google, it holds a 4.6-star average from ten ratings, and the handful of longer written reviews on file — all from 2022 and 2023 — lean heavily positive rather than mixed. That's a real but limited window: nothing on record is more recent than 2023, so what's being weighed here is an older track record rather than a current one. The one sour note comes from a smaller review site, where a homeowner describes requesting an estimate, having someone come out, and then never hearing back with the quote. It's a single account, not a pattern, but it's specific enough to be worth asking about directly — get a firm timeline on when you'll actually see numbers in writing. BBB hasn't accredited or rated the business either way, which is common for a shop this size and not itself a red flag. For a plumbing, heating, or gas job in the Dorchester area, R.T. Ford's decades on the block are the strongest thing going for it; just push for a clear estimate timeline before you commit.