Rapid Rooter

Rapid Rooter, Inc. is a New Bedford-based plumbing company focused on sewer and drain problems. Its own site says owner Joe Fagundes runs an independently owned and operated business serving SouthCoast Massachusetts and parts of Rhode Island, with drain cleaning, water jetting, video inspection, pipe locating, and emergency service. The written customer record is strong but curated: 31 reviews from 2021–2026, including seven in the last six months, with a 4.9-star Google rating from 36 ratings. Recent reviewers repeatedly describe fast arrival, clear explanations, professional work, and successful blockage or drain repairs; a March 2023 homeowner specifically reported a kitchen-sink drain cleared within two hours at a reasonable price. There is one stated service concern to raise before booking: in a September 2024 one-star review, a homeowner said they left a message about a backed-up main drain and never received a callback despite the advertised 24-hour service. Confirm current emergency-response and callback expectations when scheduling. Rapid Rooter appears best suited to homeowners needing drain and sewer cleaning or inspection; confirm the exact scope, timing, and price for the specific plumbing problem.