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Ray Progress HVAC is a Lawrence heating and cooling contractor with a long but mixed public record. HomeAdvisor describes HVAC, air-conditioning installation and repair, heating-system installation and repair, free estimates, emergency service, and same-day availability; Houzz also lists AC installation in Lawrence. Older HomeAdvisor reviews from 2016 and 2017 describe courteous technicians who explained repairs and restored dryers, while one February 2017 account said the customer paid substantially more than expected for a part. Google reviews from November 2022 through January 2025 are sharply divided: several mention quick service, but two one-star posts say to stay away or describe rude employees. The dated reviews support asking for a written diagnosis and price before authorizing work, especially where replacement parts are involved. The current profile also advertises emergency response and free estimates, so confirm the appointment window, technician, equipment brand, warranty, and final price in writing. Ray Progress HVAC may fit homeowners seeking Lawrence-area HVAC installation or repair who want emergency availability, but the recent negative comments make a careful pre-work conversation important.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Ray Progress HVAC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Inconsiderate Rude employees with no common sense
Stay away from this place!!!
Great job and fast service, I would recommend Ray Progress HVAC to everyone out there.
Good service quick service
The technician was friendly and professional explaining the problem and how he fixed it. I thought the cost for parts and labor was quite reasonable. ($311)
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2 changes recorded — last scanned Sep 11, 2026.