Ray's Heating and Cooling LLC

Ray's Heating and Cooling is a heating and cooling company whose website states 20 years in business, free estimates and 24/7 emergency service, and lists Fairfield, Bridgeport, Stamford, Danbury, New Haven and Waterbury among the towns it serves. On Google it holds 4.7 stars from 83 ratings, and Thumbtack shows 4.5 from 14. A recent customer whose boiler was leaking said Ray brought the parts after seeing a couple of pictures, arrived on time and was there no more than an hour, with no additional leakage after he left. A recent customer said Grace worked them into the schedule the next day, and that the technician Orlando took care of the issue quickly and explained what was done. A recent customer said Grace helped get a contractor out for a water heater replacement. A 2024 customer with an undersized unit whose compressor burst said Ray explained sizing and which equipment was eligible for a state rebate, and that they installed a right-size heat pump system. A 2024 customer said Ray and his crew put in a new furnace, fan motor and new pipes for $5,000 below other estimates. A 2025 customer said the company installed a new system by Friday after the heating system failed on Sunday. A 2024 customer said Juvens handled most of a mini split installation. A 2025 customer who hired the company to replace a commercial AC unit said the work was done without a permit, that after four months of requests the permit had not been obtained or closed, and that the customer was fined. A 2025 customer said a technician was a no-show for a scheduled blower installation and that calls went mostly unanswered for three days. A 2023 customer said the company charged over $1200 for an electronic filter and refused to install it or refund the money.