Verified record
Reardon HVAC is a heating and air conditioning business based in Franklin. It holds a 3.0-star Angi rating from 27 ratings, with 33% of them 1-star. In a 2016 review, a customer wrote that Chris ran the c wire for two of their three thermostats, which worked, but that changing the wire for the third left no power on it; that 2016 customer wrote that Chris then stopped answering calls and texts, that Tom took about two weeks to come by, and that the kitchen and dining area had been almost three weeks without heat. In a 2015 review, a customer wrote that they were told on the phone the service fee would be included in the final amount, but were charged the final price plus the service fee. A review dated 2012 described a May 26, 2016 visit in which Tom found the AC coil leaking, recommended replacing the unit and said he would call the next day with a price, then could not get his gauges to work to recharge the system, and the customer wrote that they never heard from him again. In a 2015 review, a customer wrote that they called on the hottest day of the year about a failed AC unit, were told a tech could meet them in 20 minutes, and that Tom showed up on time, identified the problem and had the unit repaired and running. In a 2013 review, a customer wrote that they were on time and serviced the central AC for a fair price. In a 2010 review, a customer who thought they needed a new compressor wrote that Reardon quickly alerted them to a much cheaper failed component, saving hundreds. A separate 2010 review said Tom Reardon spent about an hour figuring out the source of the problem and that the estimate was free, though that 2010 customer had to call a few times to get the work scheduled. In a 2009 review, a customer wrote that their downstairs AC compressor was not working, that Tom Reardon was able to send someone to repair the unit in less than an hour, and that the technician fixed the unit on the spot.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Reardon HVAC Facebook. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
I have three thermostats, Chris came to run the c wire for two of them which worked, but he changed the wire for the third one which caused no power on the wire any more. So I called Chris who said would come back to check the problem. Then he stopped answering the phone call and text messages. So I went to their office, Tom (Chris' father) who's the owner, promised to come and it took about two weeks for him to come by. But he didn't know how Chris changed the wire, so he said he would check with Chris. But until know still no response. It's almost three weeks without heat in my kitchen and dining area. Would not recommend them at all.
I called on the hottest day of the year for a failed AC unit and was told a tech could meet me in 20 minutes. Tom showed up on time with a smile on his face, identified the problem,and had the unit repaired and running in no time. This is how a service call should go ! Would recommend to anyone looking for honest professional work.
Talked over the phone that service fee will be included in the final amount before decided to hire them, but he won't honor it after job was done. Ended up being charged the final price plus the service fee, both are not cheap. So disappointed with their service.
Service is spectacular and their demeanor and attitude is refreshing. They don't make you feel stupid when there is an issue...they just come and correct the problem with professionalism. Thanks!
Reardon was professional and responded quickly to fix my AC on a very hot day.I would definitly recommend them.
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 28, 2026.