Rego Electric Inc, Heating, Cooling, and Plumbing

A 30-year-old HVAC system that no longer worked, swapped out in two days: a July 2026 Google reviewer walked through the whole job, from office staff Morgan and Tim pricing several systems to meet Mass Save incentive requirements and moving the install date up after a cancellation, to the crew pressure-testing overnight and finishing the panel update the next day. Rego Electric, Heating, Cooling, and Plumbing is a Dighton company that, by its own account, has been family-owned since 2018 and handles heating, cooling, plumbing and electrical work, including heat pumps, generators, water heaters and panel upgrades, across Southeastern Massachusetts. Duane. Rego holds Massachusetts electrician license #22902-EL-A, which the state registry shows as active. Google shows 4.9 stars from 488 ratings, and the summer 2026 reviews are dominated by AC and heating calls, several naming a technician called Ben for diagnosing and saving older units at a reasonable cost. A June 2026 customer had mini splits installed. Older reviews cover the other trades: in a July 2025 review, a crew upgraded a panel from 100-amp to 200-amp service and modified a workbench so it would pass electrical inspection; a September 2025 customer had a generator installed; a January 2026 reviewer praised a last-minute Generac install; and in a June 2025 review, a plumber installed a kitchen sink in under an hour. In an October 2025 review, a heating customer said that when the system failed again a day and a half after a repair, the techs returned and fixed wiring and a pump at no charge. There are complaints. A June 2026 reviewer wrote that Rego installed drains incorrectly, with the wrong pitch on outflow pipes and incorrect fixtures and shower pans, that walls had to be opened to replace soaked sheetrock, and that the company would not honor the work because it was a month out of warranty. An October 2025 customer said a worker started a signed mini-split job, said the wrong part had been priced, left the unit unrestored, and the company then sent a quote for over double the cost. A May 2026 reviewer described repeated failures of a new AC unit and an automated phone line that never produced a callback, then updated the review to say Duane replaced the whole unit when parts were not available. A January 2026 customer objected to a $99 fee just to come into the house.