Renaud HVAC & Controls, Inc.

Renaud HVAC & Controls works out of 11 John Road in Sutton and describes itself as a commercial HVAC contractor — heating and air conditioning installation, service, preventive maintenance and refrigeration repair for commercial, municipal, school and hospital clients across Central Massachusetts, with 24/7/365 emergency response. The company says it has been doing this since 1998, and the Better Business Bureau records it as started and incorporated on 22 June 1998 with Thomas Nicalek as president. The state sheet metal registry confirms the company's own headline credential: licence 73-SM-B, held under the name Renaud Hvac And Controls Inc, licence type Corporation Sheet Metal Business, registry status Current, from the Board of Examiners of Sheet Metal Workers. That is the corporate business licence, not a per-job permit. The permit record shows what the company actually does and at what scale. BuildZoom lists 20 permitted projects, five of them in the last two years, and names a $95,000 replacement of a 125-ton air-cooled chiller in Attleboro in 2022, an $18,000 rooftop unit replacement at the Ashland library in 2025, and rooftop unit replacements in Springfield and West Springfield. A City of Worcester bid record carries the company at $369,600. The services listed across sources are consistent: mechanical work, HVAC, sheet metal work and Direct Digital Control systems. Where caution is due is on the other licence numbers, and on the review record. Beyond 73-SM-B the company advertises a refrigeration contractor licence 148074, a plumbing/gas fitting licence 3747 and a master pipefitter licence PMU-00229 on its own site, while the Better Business Bureau records a different set — 400, RC-124666, RT-115963, CS-089406 and BU-105424 — and BuildZoom shows RC-124666 as inactive and at one point cancelled. Those are directory and self-reported figures that have not been confirmed against a registry here, and the refrigeration number the company advertises is not the refrigeration number the directories carry. Ask to see current copies of whichever licence covers your job. As for customer feedback there is essentially none: a single five-star Google review from December 2021 reading "Fantastic people. Very experienced and helpful", no BuildZoom reviews, and a Better Business Bureau listing that is not accredited and carries no rating at all because BBB says it lacks sufficient information. That is unsurprising for a contractor whose clients are towns, schools and hospitals rather than homeowners, but it means there is no track record here to weigh, and no rating is given.