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Rift Plumbing and Heating replaced a water heater for a 2026 customer who said they arrived on time, explained the work and answered questions without rushing. That 2026 customer said they removed the old heater, checked that everything was running before leaving and left the work area spotless. A 2026 customer said Chris responded quickly and charged a reasonable rate for a gas-line installation. A 2025 customer said Chris assessed a water-heater replacement within a week, returned later that week and completed the replacement by the end of the day. The 2025 customer said there were no additional costs or mess left behind, and hot water was running when the family got home. A 2025 customer said they received an arrival text, that they arrived exactly on time and wore shoe covers during a water-heater installation. A 2025 customer said Rift arrived quickly on a holiday and fixed the issue after both heat and hot water had gone out before a Christmas Eve party. A 2025 customer seeking help with a broken water heater said booking was straightforward, costs were explained honestly and they were not pushed to buy unnecessary products.
I can’t say enough good things about Rift Plumbing & Heating. From start to finish, the experience was outstanding. I had my water heater replaced, and the entire process was smooth, professional, and stress-free. They showed up on time, explained exactly what needed to be done, and answered all my questions without rushing me or talking over my head. You can immediately tell they know what they’re doing and take real pride in their work. The installation was clean, well-organized, and done with attention to every detail—not rushed, not sloppy, just solid craftsmanship. They removed the old water heater, installed the new one perfectly, and made sure everything was running exactly as it should before leaving. All connections were neat, everything was secured properly, and the work area was left spotless. It honestly looked better than it did before they arrived.
Chris responded quickly, worked professionally and charged a reasonable rate for a gas line installation.
Chris was polite, on time, fixed the problem quickly, cleaned up and was very reasonably priced.
Hiring Rift Plumbing for a last minute job I needed done in my house was the best decision I made. Even though the service was quick, efficient and nothing short of exceptional. Rift plumbing provided kindness and reasonable pricing along with the fantastic service that is provided. I highly recommend Rift plumbing for any plumbing issues that need fixing!
Love the people and the service was amazing such kind people!!!!
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2 changes recorded — last scanned Sep 23, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Rift Plumbing and Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Same-day and weekend calls for burst pipes and lost heat5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Shower replumbed for less than other companies quoted3.7
State-verified plumbing license2.2
State-verified plumbing license2.8