Riley and Sons Heating and Air, LLC

Riley and Sons Heating and Air is a small HVAC shop working out of Hanson, and the story its reviewers keep telling is the same one: a problem other companies couldn't solve, fixed on the first call. A property manager overseeing a Quincy building described a heat pump that kept tripping out - Riley and Sons found and fixed it on the first visit after other contractors had already been out and failed. The company's own site lists boilers, heat pumps and ductless mini-splits, central air, furnaces, and venting work, and says it covers most of the South Shore, from Hanson and Hanover out to Quincy, Plymouth and Weymouth. Its Google page holds a perfect 5-star average across 10 ratings, and its written record runs from January 2023 through January 2025: boiler installs, furnace and AC swaps, a ductless mini-split, and maintenance calls, most naming a technician, Paul, as quick to respond. In a 2023 review, one customer described Paul replacing a furnace and AC system one weekend and a hot water tank the next, calling the process easy. A homeowner who owns three properties in two towns, in a 2024 review, called the pricing reasonable and said a boiler install "went perfect." In a review posted in early 2025, another customer said the company came out within a day of a central-AC failure, found and explained faulty wiring, and charged a fair price. The most recent review dates to January 2025, and the Better Business Bureau lists the company as not accredited, though it carries an A+ grade there. For a boiler, furnace or AC job on the South Shore, this looks like a safe call based on what past customers describe - worth asking whether Paul is still on the job, since he's the technician most of these reviews describe directly.