Verified record
Robert Milliard Roofing has been doing roof work out of Lowell since 2001, and its written record over the following decade and a half is dominated by ice-dam rescues. In a 2015 review, a homeowner called the company "a life saver" after three feet of snow and severe ice dams left water leaking into two rooms — Robert worked late nights and weekends, twice, to fit the job in after another contractor had taken a $300 deposit and vanished. A 2013 review described a similar scramble: a kitchen ceiling caved in from an ice-dam leak on a Saturday afternoon, and office manager Barbara had a crew on site that same day. Chimney work shows up often too — a 2015 reviewer praised a sealing job with a 10-year callback promise, and a 2015 chimney repointing was described as done quickly, before the weather turned, with the owner explaining the work as he went. HomeAdvisor and Angi both report a combined 4.7-star average from 122 ratings (85% five-star), a considerably fuller picture than the 19 reviews quoted directly on this profile. Those individual accounts do include real trouble, though, dated across 2013 to 2015: a 2014 review said a rubber roof installation leaked and left wall and ceiling damage that was never fully resolved, with the reviewer describing Robert as unresponsive to follow-up; a 2013 review described flashing and lead work that a foreman admitted wasn't actually redone, just patched with silicone; a 2015 review said ice dams were chipped off with hammers, damaging shingles, at a price the reviewer called excessive. Angi and HomeAdvisor's own profile summaries note that both 1-star reviews were met with combative company replies rather than a resolution. Given how dated this record is and the mix of strong emergency-response praise against a handful of real, disputed jobs, it's worth asking directly about how a problem would be handled before signing anything today.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Robert Milliard Roofing. Use it to sanity-check bids, then get the real number in writing.
A square is 100 sq ft of roof surface — bigger than the floor plan because of pitch and overhangs.
Estimated range
$9,000 – $18,600
Typical roofing project around $13,800
We called several of the "Gold Star" roofers on the Angie's List website and they were the only roofers that came to our house to give us a price estimate. Of all the other roofers only one other even called us back. The rest never called. We were very disappointed with that. Robert Millard stayed in contact with us from the first call and was easy to contact throughout the whole project. Robert and his crew were all very. experienced, knowledgeable and easy to talk to and ask questions. Overall they did a great job. The only negative issue was with a chimney cap that we are trying to resolve. I would definitely use them again.
They made a fantastic job! Bob and his team arrived on time, finished on time, were very very courteous and nice tot talk with. The price was fair and they made the effort to come quickly before the weather is too cold to repoint the chimney. Bob explained me a few things about what he was doing and is fully comitted to deliver a quality job. I will recommend them to friends for sure.
It went well They were on time and efficient As of now the work was good, I will provide a further review after the winter.
Robert Milliard Roofing was a life saver. I had three feet of snow on my roof, severe ice-dams on 5 sections, and water leaking in two places. I had hired another contractor, but he quit before the job was complete (only after taking my $300). I couldn't get another contractor to return my calls. When Robert got my voicemail, he made time late one eventing to come by and inspect the damage. When he saw how bad it was, he made time to fit me into his busy schedule by working late nights and weekends. He did this not only once, but twice! I was very happy with the work Robert did. On two occasions, Robert and his crew completely removed all the snow and Ice from my roof. He could have easily had turned down this "extra" work (as many other contractors did), but he took the job because he knew how sorely it was needed. When other contractors would have easily taken advantage of this situation, Robert did a professional job and at a fair price. I will defiantly hire Robert Milliard Roofing again. I highly recommend them.
I've owned a home in Massachusetts for over 20 years, and I can say with confidence that this is the best contractor experience I have ever had regrading having work done on my house. Robert Milliard Roofing did a fantastic job. They met and/or exceeded all my expectations. The work was done on-time, to-estimate (which was very competitive), and the craftsmanship is excellent. Robert and his crew are very professional, courteous, and take pride in their work. I was especially impressed by how cleanly they keep the job site at the end of each day. When the work was done, Robert's crew completely removed all trash, nails, and debris left from my old roof. They even volunteered to removed some "extra" junk that was left behind by another contractor. During the job, one of our garden ornaments was damaged by a shingle falling from the roof. I had expected some "collateral damage" given how big a job the was so I was not upset. But, when my wife pointed this out to one of the workers, Robert went out of his way to find and purchase an exact replacement. Robert also when the "extra mile" to re-shingle my tool shed and woodshed because, in his works, "it looks better." If I should ever need additional work done on my roof, there is no other contractor I would call. I highly recommend Robert Milliard Roofing.
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1 change recorded — last scanned Aug 3, 2026.
Answers in a storm5.0
Free repairs, even a decade later5.0
Honest guidance5.0
Detailed craftsmanship5.0