Verified record
A May 2026 Google reviewer called Roger Larose Plumbing and Heating "the worst experience I’ve ever had with a plumber." The reviewer had scheduled an appointment three days in advance to have faucets connected in the kitchen and two bathrooms, explicitly stating the scope of work upfront, and went without water for three full days waiting. Google shows 4★ from 4 ratings. The company’s own site lists a service area covering Townsend, Pepperell, Groton, Dunstable, Ayer, Littleton, Westford and Tyngsboro, among other towns, and says it is insured and offers free estimates. Its About page prints a note in a customer’s voice calling Roger prompt and professional, and saying he covers his shoes. Ask about the appointment and the scope of work upfront.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Roger Larose Plumbing and Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
This was the worst experience I’ve ever had with a plumber. I scheduled an appointment three days in advance to have faucets connected in my kitchen and two bathrooms, explicitly stating the scope of work upfront. We went without water for three full days waiting for this appointment. Not only did the plumber arrive late, but left within a couple of minutes, offering nothing but lame excuses. If they didn’t want the job, they should have been honest upfront so we didn’t waste three days. Plumbers are busy, but good ones don't treat customers like this. Avoid this business at all costs.
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2 changes recorded — last scanned Sep 22, 2026.
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Repeat, years-long customers5.0
2.2
5.0