Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup's Manchester, NH location, at 862 S Porter St, is operated as an independent contractor under the national Roto-Rooter franchise brand. The location handles plumbing, drain cleaning, water heater repair, and water damage restoration and mold remediation for homes and businesses in the Manchester area. The most consistent praise across hundreds of reviews is speed: customers describe technicians arriving within an hour or two of calling, including on Sundays and after hours, for emergencies ranging from a backed-up main drain to a leaking ceiling. Several individual technicians — Leo, Pete, Tim, Alan, Peter and others — are named repeatedly across independent reviews for explaining the problem clearly, cleaning up after the job, and following up. Two separate reviewers specifically praised a technician named Jeff for thorough, well-communicated water mitigation work after flooding. Pricing is the recurring theme on the other side of the ledger. Several reviewers — even ones who otherwise praised the technician — described flat rates or specific jobs as expensive, citing figures like $600 for a standard clog and $750 for an hour of root-clearing work. In a 2025 review, one customer said the company failed three separate visits to properly seal a leaking toilet while charging a high price each time. A handful of reviews describe billing disputes over follow-up visits for work that didn't fully resolve the original problem. Anyone booking should ask for a firm price before work begins, since several customers report being surprised by the final bill even when they were satisfied with the technician's speed and courtesy.