Verified record
In June 2026 a Vernon-area Roto-Rooter customer who had flushed a face cloth down the toilet called, and they were there within the hour. Dave and his helper presented two options; the cheaper one did not find the cloth, so they removed the whole toilet and machine-cleaned the waste pipes from the second floor to the basement. The customer called it expensive, and said a flood on their wooden floors would have cost much more. In a May 2026 Google review, a customer said Richard was there in 30 minutes for a drain problem and the visit took no more than an hour. Another, in July 2026, wrote that Richard came within an hour of an emergency request and took the time to teach them how to maintain the sink. A September 2026 customer said Orlando cleared a blockage, and in October 2026 one wrote that Manuel came out late to unclog their main line. Fernando fixed a household's water pipes in October 2026, and in August 2026 Richard handled a customer's septic drain cleaning. In October 2026 a customer described an evening plumbing emergency: they chose to wait for morning, the company kept in touch overnight, and the technician, Charlie, arrived exactly when expected and was honest about budgeting options. In December 2025 a customer who called on Christmas Eve said Oliver came out Christmas morning. A May 2026 two-star review objected to price: a disabled veteran was charged almost $1,200 to drill a hole under a sink and run less than 12 feet of plastic pipe, with $1,000 of it labor for a visit of just over an hour. The Vernon location holds 4.9 stars from 229 Google ratings and an A+ from the Better Business Bureau, where it is accredited. Its site lists 24/7 emergency service and cites 91 years in business.
A very quick and good job. Joshua was great
Great service! Tremendous explanation and experience!
Manny very good employee he take care the problem he have alot nalage.very good working teck I recommend
Great job diagnosing the issue and the best way to solve it. The team was professional, clean and pleasure to work with. I would recommend them and call back again if needed.
Fernando came out to the house fixed our water pipes and was very professional!
Specializes in
Also offers
Service area
1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Roto-Rooter Plumbing & Water Cleanup. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 – $660
Typical plumbing job around $470
Languages
Languages
A free valve fix5.0
Bathroom and kitchen room renovations3.9