Verified record
S and M Pest Services is identified in Springfield, Massachusetts for pest-control work, including rodents, insects, and birds or bats. The available profile lists emergency service, free estimates, warranties, and a project portfolio, but it does not provide a website or additional business background. Homeowners describe specific pest problems and treatments. In a 2026 review, one homeowner said Shawn spent two hours sealing rat entry points with metal and foam after explaining the treatment timeline. A 2020 review praised the explanation of the problem, safety concerns, and follow-up; older reviews describe squirrel removal, carpenter ants and mice, lawn treatment, and organic or pet-friendly ant treatment. These accounts are dated, with the written history spanning 2018 to 2026. Before booking, ask which treatment tier fits the problem, what follow-up and warranty cover, and whether the quoted price includes exclusion work as well as treatment. A 2018 homeowner specifically described tiered pricing and a guarantee, while another noted the company cost more than alternatives but said it completed the work. This appears best suited to homeowners who want an explained pest-control plan for rodents or insects and are comfortable confirming scope and price in advance. Ask for the current service area, treatment materials, and the timing of any follow-up visit.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from S and M Pest Services. Use it to sanity-check bids, then get the real number in writing.
Scales rodent, ant, and termite jobs; bed bugs scale by room count instead.
Estimated range
$130 – $340
Typical treatment around $240
Shawn seems to understand rats. Turns out rats are a whole lot smarter than mice, and take a lot longer to eliminate once they get inside. Shawn came after dark and spend two hours in pretty cold weather sealing all possible entry points around the home with metal, foam, and a combination. He explained the process and the time-line of his treatment. He's not cheap, but I would hire him again. Although he and we expect to never again have this problem.
Came and took care of this issue in 30 minutes. Great service!
S and M explained the problem and how they would address it, safety concerns, and follow-up. They were prompt, friendly, efficient, careful, and effective. They did a great job for me and my family!
Very well. The problem has subsided.
Fantastic service. Clear communication to what is going on and how to solve the problem. They are friendly and knowledgeable as well
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1 change recorded — last scanned Aug 25, 2026.
ASHI, radon, infrared and drone certified4.5