Verified record
Sealing the ways pests get into a house figures in several dated accounts of S and M Pest Services. In a February 2026 Angi review, a customer described Shawn working for two hours after dark in cold weather, using metal and foam to seal possible rat entry points around the home. The customer said he explained the treatment process and timeline and would hire him again, while noting that he was not cheap. Angi identifies the business in Springfield, Massachusetts, and lists rodent, insect, bird and bat control, along with emergency services, free estimates and warranties. Its rating is 4.9 stars from 13 ratings. Written customer accounts span 2018–2026. A November 2018 reviewer described hiring the company for two properties. Work on the more difficult property included indoor and outdoor traps, exterior masonry, roof and chimney work, patching woodpecker damage and termite control. That customer praised the upfront explanation of the work and the price of each service tier. Another reviewer that month said Sean explained what he was doing and how it helped keep pests out. In an October 2018 review, a customer described thorough treatment for yard ants, follow-up, and an end to the ant problem. They said the treatment was organic and pet friendly. The same customer reported being quoted $100 more than other providers and being told the company guaranteed its work. A September 2019 reviewer with carpenter ants and mice at a wooded property described buying an annual package, seeing fewer pests over time, and getting service when called, while also saying it was not cheap. Other older customers described squirrel removal in April 2020 and lawn treatment and seeding in November 2018. An August 2020 reviewer praised the explanation of the problem, treatment, safety concerns and follow-up.
Shawn seems to understand rats. Turns out rats are a whole lot smarter than mice, and take a lot longer to eliminate once they get inside. Shawn came after dark and spend two hours in pretty cold weather sealing all possible entry points around the home with metal, foam, and a combination. He explained the process and the time-line of his treatment. He's not cheap, but I would hire him again. Although he and we expect to never again have this problem.
Came and took care of this issue in 30 minutes. Great service!
S and M explained the problem and how they would address it, safety concerns, and follow-up. They were prompt, friendly, efficient, careful, and effective. They did a great job for me and my family!
Very well. The problem has subsided.
Fantastic service. Clear communication to what is going on and how to solve the problem. They are friendly and knowledgeable as well
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2 changes recorded — last scanned Sep 30, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from S and M Pest Services. Use it to sanity-check bids, then get the real number in writing.
Scales rodent, ant, and termite jobs; bed bugs scale by room count instead.
Estimated range
$130 – $340
Typical treatment around $240