Local business · Worcester, MALocal business · 453 Chandler St, Worcester, MA 01602, USA
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Typical Greater Boston range for this kind of work, from regional averages — not a quote from Salisbury Construction Company. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
The jobs people call Salisbury Construction for tend to be the awkward ones — a garage foundation on a lot hemmed in by a historical society and a conservation commission, or an addition big enough to move aging parents into. The company works out of 453 Chandler Street in Worcester as a full-service general contractor: design+build, residential and commercial remodeling, insurance loss restoration after fire, water or storm damage, and its own excavating and site crew. It calls itself family-owned and says it has been at this about 40 years; its BBB page names Jon Lapin as president and founder and puts the start at 1983. Its Massachusetts home improvement contractor registration is active, held by Benjamin Lapin. On Google it carries 4.7 stars across 24 ratings, and the written ones cluster around additions and structures rather than small fixes. In a 2024 review, a homeowner building a garage described a site complicated by a historical society and a conservation commission, and credited Ben Lapin's team with working through the issues, returning calls and answering questions throughout. A 2023 review describes a job that added a bedroom, a bathroom, two more rooms of living space and a remodeled kitchen so parents could move in during a father's Alzheimer care. Another from 2023 recounts handing the crew the keys in December, leaving for the winter, and coming home in May to an almost finished house built to the blueprints, with the few deviations corrected. Worcester permit filings back up the tenure: 21 permitted projects between 2003 and 2015, plus one more in the past year. The BBB has accredited the company since 2016 and grades it A+, and it is listed in the Worcester Regional Chamber directory. Two things are worth raising before you call. The written history is not fresh — the newest posted review dates to October 2024 — so ask for references from jobs finished this year rather than leaning on what's online. And a 2021 one-star reviewer complained about unanswered phones and long waits on hold; reviews from 2022 through 2024 keep praising returned calls, but it is fair to ask how they handle mid-project communication. Tenure claims also shift by where you look: 35 years on Houzz, 40 on the company's own site, 43 on its BBB page. This is the outfit for a project with a permit problem attached — an addition, an ADU, a garage on a difficult lot, or a rebuild after an insurance loss. Houzz puts its typical job between $35,000 and $1,500,000, so it is built for the larger end. Confirm the current state registration and ask to walk a recent job before signing.
“Ben Lapin of Worcester-based Salisbury Construction said finding younger workers to replenish the aging construction field remains a challenge.”
“We had to deal with and historic society and a Conservation commission. Ben Lapin and his team did an excellent job with the many issues that arose during this process. His communication skills were outstanding throughout the whole process.”
Salisbury Construction is the best! They were honest, professional and friendly. They exceeded our expectations. Wouldn't hesitate to recommend or use them again.
Salisbury construction was recommended to us for our project by New England Sheds and Gazebos. We were having a garage built and needed a foundation. To say that our site was a challenge would be an understatement. We had to deal with and historic society and a Conservation commission. Ben Lapin and his team did an excellent job with the many issues that arose during this process. His communication skills were outstanding throughout the whole process. Any questions that I had were promptly answered, and telephone calls were always returned. I really appreciated all their patience and dedication to their jobs with the utmost professionalism. Thank you again for all your help, Ben!
Garage and mudroom addition very well constructed and enhances our home. Careful and professional and friendly.
From start to finish, we were completely satisfied that we went with Salisbury for our cottage renovation. We trusted them so much that we handed them the keys in December & then left for the winter! People said we were crazy but we trusted them completely. And, when we came home in May, it was to an almost finished, beautiful new home. There were no deviations from our blueprints & almost every detail was perfect. Any deviations were minor & promptly corrected. Jon Lapin, the owner, turned us over to his son, Ben. DO NOT be fooled by his age! Although young, he is very knowledgeable & his attention to our every request was greatly appreciated. He also has a crew of talented tradesmen who solved some of the challenges we had..ask about getting the upstairs bathroom vanity placed! If you are looking for an honest, conscientious company to work with on your project, I would recommend you check out Salisbury. We loved their work so much, we will be using them for our next one!!
We recently had the pleasure of working with Salisbury Construction. My parents needed to move into our house due to my father’s Alzheimer care and support. We worked with GMT Designs and they referred us to Salisbury. It was a massive job which included adding a bedroom, bathroom, additional 2 rooms of living space and a kitchen remodel. Ben and Sal and their crew were amazing from start to finish. They were incredible craftsmen and detail oriented. They were not only professional but also understood our situation and always went above and beyond to meet our needs. Their communication was exceptional and the final results were amazing. We would recommend Salisbury Construction without hesitation! Truly a fantastic company!
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Certified attributes are verified against the public registry. Others are the business's own statement.
Added 10 new comments, added 31 new photos, verified active license, established rating 3.9
Roof deck builds4.4
Porch and deck rebuilds4.4
49 years in business4.4
Low-disruption projects4.4