Verified record
In a September 2023 Google review, one customer described handing Salisbury Construction the keys to a cottage renovation in December, leaving for the winter, and coming home in May to an almost finished house. The reviewer wrote that there were no deviations from the blueprints, and that any deviations were minor and promptly corrected. Salisbury is a Worcester general contractor. Its website describes design+build, residential and commercial construction and remodeling, insurance loss restoration and excavating and site services across Central Massachusetts and the Metrowest area, and says the company has been in business 40 years. Its BBB profile gives a 1983 start and names Jon Lapin as President/Founder. That same 2023 reviewer wrote that Jon Lapin, the owner, turned the project over to his son, Ben. Benjamin Lapin is the holder of record on the company's Massachusetts home improvement contractor registration (#213515), which is active. In an April 2026 article on wbjournal.com, Ben Lapin said finding younger workers to replenish the aging construction field remains a challenge. The written reviews center on additions. In a July 2023 review, a homeowner whose parents were moving in for the father's Alzheimer care described a job that added a bedroom, a bathroom, two more rooms of living space and a kitchen remodel; they named Ben, Sal and the crew and singled out the communication and attention to detail. A November 2023 review covered a garage and mudroom addition, calling the crew careful, professional and friendly. In May 2024, a customer building a garage said Ben Lapin and his team handled a difficult foundation site that involved a historic society and a conservation commission, and that questions were promptly answered and phone calls were returned. A 2022 reviewer said they had worked with Jon and the team on several projects. On Google the company holds 4.7 stars from 24 ratings, and eight of its nine written Google reviews, dated 2021 to 2024, are five stars. The exception is a one-star review from December 2021 complaining that no one answered the phone and that they keep you waiting when you call. The BBB rates Salisbury A+ and lists it as accredited since 2016, and also lists two Department of Public Safety and Inspections licence numbers for the company, CS-120548 and CS-074244.
“Ben Lapin of Worcester-based Salisbury Construction said finding younger workers to replenish the aging construction field remains a challenge.”
“We had to deal with and historic society and a Conservation commission. Ben Lapin and his team did an excellent job with the many issues that arose during this process. His communication skills were outstanding throughout the whole process.”
Salisbury Construction is the best! They were honest, professional and friendly. They exceeded our expectations. Wouldn't hesitate to recommend or use them again.
Salisbury construction was recommended to us for our project by New England Sheds and Gazebos. We were having a garage built and needed a foundation. To say that our site was a challenge would be an understatement. We had to deal with and historic society and a Conservation commission. Ben Lapin and his team did an excellent job with the many issues that arose during this process. His communication skills were outstanding throughout the whole process. Any questions that I had were promptly answered, and telephone calls were always returned. I really appreciated all their patience and dedication to their jobs with the utmost professionalism. Thank you again for all your help, Ben!
Garage and mudroom addition very well constructed and enhances our home. Careful and professional and friendly.
From start to finish, we were completely satisfied that we went with Salisbury for our cottage renovation. We trusted them so much that we handed them the keys in December & then left for the winter! People said we were crazy but we trusted them completely. And, when we came home in May, it was to an almost finished, beautiful new home. There were no deviations from our blueprints & almost every detail was perfect. Any deviations were minor & promptly corrected. Jon Lapin, the owner, turned us over to his son, Ben. DO NOT be fooled by his age! Although young, he is very knowledgeable & his attention to our every request was greatly appreciated. He also has a crew of talented tradesmen who solved some of the challenges we had..ask about getting the upstairs bathroom vanity placed! If you are looking for an honest, conscientious company to work with on your project, I would recommend you check out Salisbury. We loved their work so much, we will be using them for our next one!!
We recently had the pleasure of working with Salisbury Construction. My parents needed to move into our house due to my father’s Alzheimer care and support. We worked with GMT Designs and they referred us to Salisbury. It was a massive job which included adding a bedroom, bathroom, additional 2 rooms of living space and a kitchen remodel. Ben and Sal and their crew were amazing from start to finish. They were incredible craftsmen and detail oriented. They were not only professional but also understood our situation and always went above and beyond to meet our needs. Their communication was exceptional and the final results were amazing. We would recommend Salisbury Construction without hesitation! Truly a fantastic company!
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1 change recorded — last scanned Aug 8, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Salisbury Construction Company. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
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Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Trim and sills on 6 windows replaced in one day5.0
Named crew continuity5.0
Fast roof replacement5.0
Flooring, bathroom and kitchen remodels finished efficiently4.7
Deck work3.1
Garage converted into usable living space4.2
