Sandy's Repair

A recent Google customer with a washer problem said Sandy came out, recommended a replacement, and within a day a new one was in the basement. Sandy's Repair is a Wolcott appliance shop that both fixes and sells major appliances, and the company's website says it has been in business 77 years, serving towns from Waterbury and Cheshire to Bristol, Southington and Thomaston. On Google it holds 4.3 stars from 74 ratings. A recent customer said Sandy came back to measure more than once so the delivery and install of a stacked washer and dryer in a rental went smoothly. A recent customer said Sandy took care of a small issue with a used fridge that was delivered. A 2025 customer said their dryer was fixed quickly. A 2022 customer said the shop answered the call right away, came when promised, and diagnosed and fixed a 15-year-old washing machine at a price they called very reasonable. A 2022 customer said two men got the old refrigerator out and a large new one in with no damage to the appliance or the house, and made sure it was level and the water line was hooked up properly. A 2023 customer said Lester and Mike got their mother's new refrigerator through a cluttered space. A 2024 customer said a dryer stacked in a closet required many additional hours of work and called it no problem. A recent customer asking about a TV purchase said Sandy never called back after a voicemail. A 2024 customer said a technician named Chris replaced a dishwasher motor for $300 without diagnosing the real problem, the dishwasher did the same thing again within a few hours, and the shop then missed the appointment to come back. A 2023 customer said a $139 service bill arrived six months after a visit for a washing machine and a stove burner, that the burner was never ordered, and that the bill was reduced to $85. A 2022 customer said a 9:30 ice-maker appointment was called off at 9:29 and the rescheduled visit was a no-call, no-show. A 2022 customer said the worker sent to the house repeatedly asked the reviewer's wife out on a date.