Santos Expert Flooring

Refinishing here is timed to the day: the company says a typical 800–1,000 sq ft first floor is three to five days — one day sanding, then a coat a day with dry time between — and that you can walk on it in socks after 24 hours, furniture goes back after 72, and area rugs after two weeks. In a 2026 review, a customer wrote that they hired the company to replace the old, worn-out carpet in their Galaxy IT & Marketing office in downtown Marlborough with new wood-look plank flooring. A 2025 review describes 2 wood floors refinished in a 120 year old Victorian in Hudson; another 2025 review describes carpenter stairs changed to white oak with a runner matching the new carpet upstairs. Leo turns up by name in several 2025 reviews — one calls him easy to work with, with very fair pricing — and in another a customer wrote that Roberto stretched their carpet and it looks brand new. On Google the rating is 4.7 stars from 27 ratings. Two accounts run the other way. In a 2024 review, a customer wrote that Santos was a contractor that Home Depot provided, that they “came ripped up our floors” and “Put an extra big whole while doing so”, then asked for $1100 dollars to finish the job — and that while the customer was on the phone with customer service about the matter, they decided to pack up. A 2026 one-star review is about a truck: “Don’t tailgate me while speeding in your stupid truck.” Its Massachusetts hic license 156797 is active on the state registry, and the company says estimates are free and it is insured. Given that 2024 account of a $1100 request to finish the job, pin down what the price covers before the work starts.