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Verified record
Sargent Plumbing & Heating is a small Gloucester plumbing outfit run by owner Andy Sargent, serving Cape Ann and the surrounding North Shore. Every written account on file is positive, and several are unusually specific about the work. The strongest reviews are detailed but dated: in a 2014 account, a condo owner described a full replumb after a gut demolition — perimeter baseboard hot-water heating, relocated kitchen sink and bath fixtures — and praised how he handled a neighbor's leak complaint; another 2014 reviewer described an electric-to-oil heat conversion so neat that visitors comment on it, and a water tank replaced under warranty from a receipt he kept on file for 11 years. A 2025 Houzz review reports a hot water heater replaced within 24 hours. Reviewers consistently describe the same working style: answers the phone, shows up when promised, keeps customers posted, prices fairly and guarantees his work. The main caveats are that most of the written record predates 2021, and the plumbing licence number Houzz lists for the business is a directory listing, not registry-verified.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Sargent Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Replaced a hot water heater for me within 24 hours. As well as a shut off valve in bathroom Highly recommended.
After many weeks of trying to get a plumber to come help us, Sargent Plumbing came through. They answer the phone, they keep you posted on what's going on, and they show up when they say they will. Thank you Sargent Plumbing for being professional, responsive and fair. Highly recommended. Mitch and Karen, Rockport MA
All around great guy! Very reliable Plumber!!!!
Andy is my hero! He came to the rescue when we were experiencing a substantial bathroom leak. He is incredibly prompt, professional, honest and a true joy to work with. I could not be more pleased or thankful for his great work. He will be our go to plumber moving forward for all jobs big and small. Thank you, Andy, for saving the day!
Andy Sargent's was all excellent and highly professional. He. completely rebuilt our plumbing and heating fixtures after we demolished the interior of our condo. His work included replacing: - baseboard hot water heating extending around the perimeter of the unit, and - all fixtures in the bathroom and kitchen. This work involved relocating: - the kitchen sink from the wall to an interior island, and - the tub and basin in the bathroom. As an example of his professionalism, Andy was very effective dealing with a neighbor who claimed that our work in our condo caused his toilet to start leaking. Andy dealt with this issue in the most effective way possible - by fixing the neighbors toilet gratis! I have nothing but praise for his work and for him personally.
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1 change recorded — last scanned Aug 1, 2026.
Delivered early and under budget4.4
Knob-and-tube removal3.3
Neighbor recommended3.5
