SERVPRO of Biddeford-Saco

I was so happy with recent service by ServPro. They were immediately responsive, strong, communicators, and thorough in their work. I am never disappointed by them. Special acknowledgment to Brandon, Mike, Patrick and Josh.

Brandon, Patrick and Nick came to our rescue when our water heater flooded our basement and garage. Brandon orchestrated a professional assessment and mitigation. The water was quickly removed and the drying process began.They were professional and very accommodating. They were eager to explain their findings and compassionate to our concerns. We feel that they made it possible for us to make it through this very difficult event with minimal effort and stress. If we were forced to use Servpro again, would gladly ask for these guys to return. Thank You

An unattended bathtub overflowed pouring water all over the bathroom and bedroom floors. The water had also seeped into the floor below and flooded the area. Brandon arrived within hours and expertly explained how SERVPRO would handle the water mitigation and cleanup. Patrick and his crew were there the next day with high powered fans and dehumidifiers for both levels. They were very efficient and courteous and explained the timeframe for drying the floors and walls. Patrick also said I could call him at any time if I had any questions. Brandon came the next day to ensure everything was progressing properly and then a couple days later to test for any remaining wet areas. The damaged area was completely dry by then. Ashley and Ben arrived a couple days after to remove the sheetrock and insulation that had been damaged. They were extremely polite and went straight to work. They did an excellent job with the demo causing minimal mess and left the area extremely clean. I would highly recommend SERVPRO to anyone who needs their services.

I had a wonderful experience with Servpro!I emailed Brandon about mold in my basement. He responded immediately with a phone call and came to assess the basement two days later. He was very professional and clear in his explanation of how he would proceed. I will definitely hire him for this issue when I can fit it in my schedule. I will also call him for any future cleaning needs. I can’t recommend him highly enough!

We had a water issue due to a refrigerator gone crazy. Brandon, our project manager was first to arrive. He did a very detailed assessment, was very clear with his information and the process of clean-up. Next day Cameron & Zach arrive to place all the equipment to dry us out. They were incredibly polite and as they placed the fans etc. they kept me informed of the “what and why”. They were, by far, the best experience I have had with service people in my home. Job is complete, we’re all dried out and equipment is gone. I COULD NOT of had a better experience with this Servpro team, from Brandon to Cameron and Zach. Excellent and I will not to hesitate to call them again should the need arise. Highly recommend!!!