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SERVPRO of Plymouth/Wareham is the local franchise of the national restoration brand, based on South Meadow Road in Plymouth and hired for water, fire, smoke and mold damage — mitigation, cleanup, drying and the rebuild that follows. Reviews name a consistent roster of crew members and project managers, which is where most of its praise lands. The record is deep and current: 101 reviews since 2021, a 4.8-star Google average across 133 ratings, and eleven reviews in the last six months, none negative. Customers describe fast response to ice dams, sump-pump failures and sewer backups, careful demolition with clear explanations of next steps, smoke and soot cleanups left spotless, and a 2025 attic-to-kitchen water-heater rebuild handled start to finish by the same team. Balance that against the complaint side before hiring: the BBB grades the franchise B- with a complaint on file, a 2024 fire customer alleged sentimental belongings came back dirty, broken or missing with charges for items they never requested, and a 2021 reviewer said the company reversed course within a day on whether it could guarantee full removal. For contents cleaning after a fire, inventory everything in writing first.
Servpro has been great in helping us find the cause of damage and who we needed to speak with. Once we started an insurance claim they sent out Jake and Matt, the demolition team and these guys explained exactly what they were doing and what next steps were. As we continue our repairs and replacement we will definitely be using the Servpro service.
Pedro, Roberta and another helper were very thorough and did a fantastic job.
Jake and Jacob were top notch! I recommend them to anyone who needs help.
During the blizzard this past winter, an ice dam caused leaks in our roof and consequently water leaked into our main bedroom. Servpro’s crew lead by John with Stephen and Dom, stripped away all the the wet and damaged ceilings, walls plaster, the hardwood flooring and window casings and cleaned up everything swept and left spotless. Wè highly recommend Servpro to clean up after any storm damage to your home. Great crew of workers. Professional, knowledgeable and Courteous.
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Established 4.1 rating
Handles disaster rebuilds5.0
Rebuilt a home lost to fire in 8 months5.0
Environmental remediation2.9