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SERVPRO of Plymouth/Wareham is a locally owned and operated SERVPRO franchise providing water, fire, mold, and storm damage restoration, biohazard cleanup, and general and specialty cleaning to residential and commercial customers across the Plymouth and Wareham area, with 24/7 emergency response. The company reports IICRC certification and OSHA 30-hour safety training. The review record is extensive — 101 reviews from 2021 to 2026, with 11 in the past six months and none negative in that stretch. Reviews consistently name individual crew members and describe fast response to active emergencies: a 2025 review describes a team responding to a spill at 2:30 a.m. to clean, disinfect, and dry out the space before returning to remove damaged items, and a 2025 review describes a flooded basement demoed the same day, with reconstruction finished within a week and a half. A 2026 review describes a crew stripping out wet ceilings, walls, plaster, hardwood flooring, and window casings after an ice-dam roof leak during a winter storm. The record isn't entirely clean, though. A 2024 review describes belongings retrieved from an apartment fire coming back dirty, damaged, or missing, along with charges for items that weren't requested — a real complaint about the contents pack-out and cleaning process specifically, distinct from the structural restoration work most reviews describe. A 2025 review separately describes difficulty getting a call back during an emergency and a dismissive response from a manager about a modular home. The Better Business Bureau lists the company at a B- grade with one complaint on file. For water, fire, or mold damage restoration in the Plymouth/Wareham area, the volume and specificity of praise for the restoration crews is substantial, though it's worth asking directly how personal belongings will be handled and documented if a pack-out is part of the job.
Servpro has been great in helping us find the cause of damage and who we needed to speak with. Once we started an insurance claim they sent out Jake and Matt, the demolition team and these guys explained exactly what they were doing and what next steps were. As we continue our repairs and replacement we will definitely be using the Servpro service.
Pedro, Roberta and another helper were very thorough and did a fantastic job.
Jake and Jacob were top notch! I recommend them to anyone who needs help.
During the blizzard this past winter, an ice dam caused leaks in our roof and consequently water leaked into our main bedroom. Servpro’s crew lead by John with Stephen and Dom, stripped away all the the wet and damaged ceilings, walls plaster, the hardwood flooring and window casings and cleaned up everything swept and left spotless. Wè highly recommend Servpro to clean up after any storm damage to your home. Great crew of workers. Professional, knowledgeable and Courteous.
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2 changes recorded — last scanned Sep 3, 2026.
Rebuilt a home lost to fire in 8 months5.0
Basement ADU and sauna conversions5.0
Environmental remediation2.9