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Flooded basements are the job people call SERVPRO of Westport / Fairfield for. It is a local office of the SERVPRO restoration brand, and its own site says it specializes in water and fire damage, storm and mold remediation. The company lists Westport, Fairfield, Weston and Southport among the towns it serves and says it has been in business 59 years. On Google it shows 5 stars from 179 ratings, and its BBB grade is A+. A recent customer with water damage and mold in a finished basement said the workers removed all the wall-to-wall carpet and baseboard and did antimicrobial cleaning of the floors, walls and furniture. A recent customer said Mark came out twice to assess the area. A recent customer said they were out the same day to a sewer issue and fixed it. In a 2025 review, a customer said a call back came within 20 minutes after a broken sewer line leaked in a basement crawl space, and that project manager Mark Mastropietro came to assess the damage within a couple of hours. A 2025 customer said the company would handle settling with their insurance company after a basement water leak. A 2024 customer said the team took out the damaged carpet, drywall and baseboards, set up fans and cleaned out mold and mildew. A 2023 customer whose garage caught fire said the team began to arrive at 9:00am after a 2:00am call to the insurance company, then cleaned every room over the next 10 days, including closets, drawers, walls and ceilings. A 2024 customer said Rosario and Lydia handled a difficult, delicate job involving volumes of artwork their father created over many decades.
Suffered water damage and mold to our finished basement. Chelly-Claudio, Jose and Lidia of Servpro Team Luciano did a very thorough job removing all wall to wall carpet and baseboard together with antimicrobial cleaning of the floors, walls and furniture.
Mark was very knowledgeable and helpful when he came out to assess the area, twice. And Veronica and Irene were friendly and efficient when they came to pick up the equipment. Thank you.
Angel and Fredy did a great job cleaning my basement after flooding! They were professional and efficient!! Thank you!
I had a wonderful experience with your company. Your workers Arnold and Elizabeth were excellent. They were very polite and work very well together
Rosario and Lidia hicieron un buen trabajo😀
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1 change recorded — last scanned Oct 14, 2026.
Next-day visit after the first call3.7