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In an August 2025 Google review, a customer whose hot water heater died wrote that Eric of Shae Plumbing & Heating gathered information on the existing tank, quoted a very good price on the replacement and, though he was not sure of the timing, squeezed them in the next day. The business serves Colchester and nearby towns including Milton, Williston, Essex and Winooski, and says it offers 24/7 emergency service, free estimates and is insured. In a May 2023 Google review, a customer wrote that Eric replaced their leaking indirect hot water tank and ran new copper. A September 2022 reviewer wrote that Eric replaced their broken hot water heater with a hybrid one with a condensation pump. In a February 2022 review, a customer wrote that the plumber adapted to a small space with abnormal piping to replace their leaking water heater. In March 2026, a customer wrote that the company walked them through their water heater options and found a time to make it happen ASAP. In a December 2025 Google review, a customer having boiler issues while the company was booked out at least 2 weeks wrote that a technician called after hours and walked them through some steps; after 5 minutes on the phone and a few text-message photos, the boiler has operated correctly since. In December 2023, a customer wrote that Eric talked them through bleeding a zone with lots of air in it, for free. In a December 2023 Google review that carried one star, a customer wrote that they left a voice mail and never heard from anyone. On Google the business holds 4.9 stars from 33 ratings. A December 2024 commenter in r/burlington wrote, "He's my plumber in Burlington."
“He’s my plumber in Burlington.”
Quick clean work swapping a water heater.
Eric was great to work with throughout the process. Clear communicator and fair pricing. Highly recommend.
Shae Plumbing did a fantastic job. I needed a new water heater and they walked me through my options and worked with me to find a time to make it happen ASAP. They gave me an amazing price for all the parts and labor. I will definitely be using Shae Plumbing again in the future.
10 out of 10! I was having issues with my boiler, long story short, Shae Plumbing was booked out at least 2 weeks. Fast forward to last night, I get a call after hours, and have the best technician walk me through some steps to fix common issues. After 5 minutes on the phone and a few exchanged text message photos of the boiler/wiring. We found the solution and my boiler has been operating correctly ever since. Could not recommend this enough. Personable on the phone, very thoughtful and willing to help out even after hours when booked up. Took time to explain concepts to me and made sure I understood what I was doing before I did it. A+ Service A+ Tech A+ Company
We've counted on Shae plumbing & Heating spanning several years, in two different homes and for a variety of projects. We can truly say for knowledge, for efficiency of service, and for just being considerate of our needs, there's nobody better. Whether it's work we've planned or help in an emergency, it's such a relief to know Eric is always on top of everything from older systems to money saving innovations.
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1 change recorded — last scanned Oct 24, 2026.
Typical your area range for this kind of work, from regional averages — not a quote from Shae Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500