Shannon Fence Company

Brian Shannon has been putting up fences out of Billerica since 1992 — 34 years by the company's own count, and BBB's file lists the business as a sole proprietorship with one employee under his name. That shape matters: when people write about Shannon Fence, they write about Brian. The work spans vinyl, cedar, ornamental aluminum and chain link, plus gates, arbors, pool fencing and pet containment. The company says it covers a ring of towns out from Billerica — Lowell, Chelmsford, Andover, Concord, Lexington, Woburn and a dozen more. On Google the average sits at 4.8 across 17 ratings, and the praise clusters around three things: how fast the crew installs, how easy Brian is to reach, and price. More than one customer has hired him a second time years later, and more than one mentions him coming back to adjust a gate after the job was finished — which is a different thing from selling a fence and disappearing. The written history is dated, though, and thinner than the star counts suggest. Angi and HomeAdvisor both show a perfect 5.0, but each rests on only three reviews from 2015 — and it is the same three, mirrored between the two sites, so one small set of praise gets counted twice. BBB has never rated the business at all, saying it lacks enough information to do so, and it isn't accredited. The account worth reading before you sign is the two-star one: a homeowner says the crew damaged their irrigation system during an install and never made it right. It's a single complaint against a long run of positive ones, but it's about how a problem was handled rather than how the fence looked. So if you have sprinkler lines, buried cable, or anything else in the dig path, mark it, get the plan in writing, and settle up front who pays if something gets hit. Fencing-only contractors are exempt from Massachusetts home improvement contractor registration, so there's no state badge to look up here. For a straightforward residential fence in Billerica and the towns around it, at a price customers keep calling competitive, this is a reasonable call — just get the quote, the timeline, and the damage terms down in writing before the crew arrives.