Sherlock Holmes Cleaning Services

Sherlock Holmes Cleaning Services works across Cape Cod out of Hyannis, and the bulk of what customers describe is specialist cleaning rather than routine housekeeping: carpets, area rugs, sofas, mattresses, windows, tile and grout, power washing and flood cleanup. It holds an A+ Better Business Bureau rating and has been BBB accredited since May 2025. Google carries 4.9 stars from 224 ratings, with 32 written reviews in the last six months alone. The recurring theme in the praise is stains that other attempts had not shifted. A June 2026 customer said Pedro got carpets "extremely clean" so they looked new. A 2026 reviewer with white sofas, who had watched other cleaners leave water stains, said every stain came out. Another needed a large area rug cleaned urgently after an accident involving bleeding and said the rug came back looking brand new. A dog owner had blood spots removed from two rooms of carpet and said every spot disappeared. A heavily stained king mattress was cleaned in a 2026 job. Speed and office handling come up almost as often. Reviewers describe booking and completion within days, two properties finished inside one week, and two chairs turned around in 24 hours. Bruna is named repeatedly for fast, clear, transparent quoting - one customer had emailed three other Falmouth firms and heard back from none of them. Crews get credit for the small things: covering shoes, putting furniture back, working around native plantings with environmentally friendly options for a deck wash. The complaints cluster somewhere specific, and it is worth knowing where. Two of the three substantive negatives are whole-house deep cleans rather than the equipment-based work. In a July 2026 review a customer moving into a new house said she had pointed out specific areas and asked for the walls to be cleaned before painting; the cleaners arrived two hours late with no call, stayed three hours, and left walls she says were still dust-covered. In a September 2025 review another described being told to expect a deep clean and getting what she called light cleaning done with wet rags, a bathroom spout broken during the visit, and a manager who told her supervising the work had been her job. A separate August 2026 reviewer reports a straight no-show, told on calling that it might be another hour. For carpet, upholstery, rug or window work this is a deep and consistently strong record. If you are booking a whole-house deep clean, put the room-by-room scope in writing, agree how long the crew will be on site, and confirm what happens if something is missed or damaged.