Shoreline Home Services

Almost every call to Shoreline Home Services turns out to be about a door. Across 93 HomeAdvisor ratings averaging 4.9, the jobs homeowners describe are storm doors that won't latch, frames split by weather, a door that needs re-hanging — with deck and porch repair and exterior trim filling out the list. Its HomeAdvisor profile puts the business at 197 Water Street in Saugus and claims six years at the work. One name carries the reviews: Dan Swanson, written about by first name from 2023 straight through to this summer. Speed and small extras are the pattern in what people say. A homeowner writing in July 2026 had a deck repaired quickly and three other small repairs on the house exterior handled on the same visit; another in May 2026 had a door working properly within half an hour of Swanson arriving. In a 2025 review, a customer who had given up on a DIY Andersen storm door — three trips to Home Depot, mis-drilled holes — described calling Shoreline instead. Other 2025 reviewers mention next-day visits after a first call, a damaged door frame repaired and painted at a price the customer called reasonable, and a return trip to finish a lock that still wasn't right. Two things are worth knowing before you call. HomeAdvisor's own breakdown of those 93 ratings includes one at two stars, so the run isn't unbroken. And the "Approved" badge on the profile is HomeAdvisor's own screening designation, not a state registration — ask directly about registration and insurance for anything bigger than a repair. For a stuck storm door, a rotted frame, a deck board, or a punch list of small exterior fixes, this reads as a one-person shop with a long, consistent HomeAdvisor history behind it. Pin down the scope and price in writing, and ask what happens if the job needs a second visit.