Shoreline Home Services

A storm door that won't latch is a small problem with an outsized daily annoyance, and it is the job Dan Swanson gets called for over and over. Shoreline Home Services works out of 197 Water Street in Saugus, and its listing puts six years behind it, with free estimates and emergency calls taken. The work people write about is narrow and consistent: door and storm-door repair, exterior trim, and deck or porch repair. Across 93 ratings the average sits at 4.9, with 96 percent of them at five stars. The comments are unusually specific about how the visits go. A homeowner writing in May 2026 said Swanson arrived as promised and had the door working properly within half an hour, at a price she called reasonable. In an August 2025 review, a customer who had botched an Andersen storm-door install himself — wrong drill bits, a mangled template, holes that didn't line up — wrote that Swanson came out, didn't judge, fixed the misdrilled holes and hung the door. An April 2025 reviewer said he came back a second time to get the job to his own standard. In a March 2025 review, another said he repaired a damaged door frame and painted it without being asked. Two comments have landed in the last six months, the most recent a July 2026 deck repair where the customer noted he spotted and fixed three other small exterior problems while he was there. Two things are worth pinning down before you call. Every one of those 93 comments sits on HomeAdvisor, where the profile also carries an 'Approved' badge for holding a 4.5-plus average — there is no second platform corroborating any of it. And the profile's own 'About us' paragraph is written under a different name, Shoreline Roofing & Construction, even though the reviewed jobs are doors, trim and decks. If you are calling about a roof rather than a door, ask directly which company you are hiring and what roofing work it actually does. For a stuck storm door, a rotted door frame, trim, or a deck board that needs replacing around Saugus and the North Shore, this is a one-man shop with a long run of customers saying he showed up fast and charged fairly. Confirm current licensing and insurance yourself, and get the scope in writing if the job is bigger than a half-day repair.