Silco Plumbing

Silco Plumbing works out of 41 Elm St in Stoneham and is hired for both sides of a home's mechanical systems — plumbing repairs and replacements on one hand, furnaces, boilers and air conditioning on the other. Customers routinely describe the same small group of technicians by name, which is the clearest sign of who actually shows up at the door. The track record is deep and consistent: 51 reviews on file spanning 2022 through 2026, with Google publishing a 4.8-star average across 85 ratings. Recent customers keep returning to the same themes. In the last six months homeowners have described a new toilet and shut-off installed on short notice, a complicated main-drain problem that the crew stayed with until it was resolved, and an AC repair turned around in a single day. Water heaters and diagnostics come up more than anything else. A customer writing in August 2025 described a water-heater replacement done on time with every step explained; another in July 2025 credited the same technician with a like-for-like replacement that got the house running again. In a July 2025 review, a homeowner who had used Silco three or four times since 2022 for HVAC work praised quick response, careful diagnostics, and clear repair-versus-replace explanations. A December 2024 customer said they called Silco after a national firm told them their furnace had to be replaced — Silco found no replacement was needed. Speed is a repeated theme rather than a marketing line. One 2025 reviewer wrote that an emergency call produced a technician in under an hour, and several customers describe same-day or next-day appointments for heating and drain problems. Technicians named Connor, Joe, Jason, Ben and Nico recur across four years of comments, and reviewers consistently say the work is explained as it happens. What is worth asking about before you book: pricing structure. A web mention warns of a $150 minimum charge regardless of how small the job is, which sits alongside several reviewers calling the rates reasonable — so get the call-out fee and the by-the-job price confirmed up front. A November 2025 customer, otherwise happy with a hot water heater swap, asked that the crew carry shoe covers to protect rugs and floors, which is worth requesting when the work is inside finished space. Silco is a sensible call for a Stoneham-area homeowner who wants one company for plumbing and HVAC and values a technician who explains the options. Confirm the minimum charge, the specific technician assigned, and — as with any plumbing or gas work in Massachusetts — the licence and insurance details directly with the company before scheduling.