Verified record
Cella Plumbing & Heating describes its services as plumbing, heating and gas work for homes and businesses, and advertises 24/7 emergency service. A 2022 customer said Louis replaced two hot water heaters efficiently and praised the quality and value of the work. A 2019 customer said Louie came promptly on a Sunday to replace a water heater at a price the customer liked. A 2019 customer said Louis Cella arrived on time with the required parts, assembled copper piping and PVC for condensate collection, connected to existing piping and cleaned the workspace. That 2019 customer said the final cost matched the estimate and described exchanging text messages and worksite images before Louis arrived. A 2020 customer said Louie explained how to troubleshoot and solve the issue independently in the future. A 2024 customer said Louis and his crew called back on a Sunday and returned to provide additional services after their first visit. A 2023 customer said a paid shower replacement was left unfinished, further communications were ignored, and another company had to finish the work. The 2023 customer also reported that the plumbing subsequently leaked, nearly flooded the floor below and ruined the drywall.
Louis and his Crew were great. We had additional services we needed after their first visit, they called us back on a Sunday and came right back over to add more services. We definitely recommend them.
BUYER BEWARE !! Disappeared without finishing work. LEAKS!! Took money to replace a shower, put in the fiberglass shower and left everything unfinished. See picture of how he left it before ignoring future communications and pocketing the money. On top of it all after getting another company to finish the work his plumbing ended up leaking and near flooding the below floor ruining all the drywall. Please… find a real plumber/contractor and steer clear of Cella.
Louis is a skillful plumber. He came to my house to replace two hot water heaters, the works were done efficiently and with quality, good value of his service! Highly recommended.
Louie is a fantastic plumber and person. Not only did he help me with my issue, he thoughtfully explained how I could troubleshoot and solve it on my own in the future. Extremely fair pricing, helpful and polite. I would recommend his services to any and all. 10/10 will use again.
Friendly, prompt and came when I had an urgent issue.
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2 changes recorded — last scanned Sep 23, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Cella Plumbing & Heating, LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Prompt scheduling5.0
No upselling4.5
Long-term repeat clients4.1
Boiler and gas heating installs3.7