Verified record
On its Angi profile, the business describes itself as SDS Landscaping, a full service landscaping company that is locally owned and operated in Salem, MA, and says it is fully insured and bonded and gives free estimates. In a January 2015 review, Mr. Sinclair was very responsive in setting up a time with a tenant, and they did a good job overall with the ground frozen and difficult to work. Snow removal went badly in the winter of 2015. In a February 2015 review, a $2000 deposit paid in October 2014 for snow removal at a parents' house, at $85 per plow, never led to a single visit to clear snow, and the refund form that followed set the refund at 50% of the unused credit, processed in 90 days. In a separate January 2015 review, a contract for 4 visits was signed and paid before a storm that started January 26th, and 60 hours later no one had come; they no longer answered the phone or replied to email. In an April 2015 review, snow removal paid up front was never performed, and a refund requested in late January still had not arrived by late April, with one phone mailbox full and the other number disconnected. In a March 2015 review, a $300 refund had not been received after many phone calls and emails.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Sinclair and Sons Construction Management. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$50 – $70
Typical landscaping service around $60
I hired and paid up front for snow removal services. No one ever came to perform the service even after multiple calls. Since no service was ever provided i have called, and called, requesting a refund. That request happened in late Jan and it is no late April and I have not received my refund. One phone number mailbox is full and the other is disconnected. Do not hire this pro.
I hired and paid up front for snow removal services. I was told they would send someone to go over exactly what I needed done(walkway, driveway etc) however noone ever came to meet me. I understand we had a bad winter which is a reason why you hire a pro however after many phone calls emails and refund request, I have not seen my $300. One phone number mailbox is full and the other is disconnected. Do not hire this pro...... I would give a 0 but the rating only allows for 0.5
Snow RemovalI hired sinclair -SDS Landscaping for snow removal for my parents house and paid a $2000 deposit in Oct 2014. The contract was for $85 per plow this winter season. He said for heavier storms they would come multiple time to make the snow removal manageable for his crew. To date, they have not shown up to clear snow once. My parents, who are older, have had to clear snow after each snowstorm and Boston has had quite a few 2-3 feet snow storms between jan and feb. Before and during each snow storm, I would call and speak with sinclair who would assure me that my parents would be taken care of. Then he would not show up. After the first no show, I gave him a second chance as I understand things happen. He still did not show up even after he promised me that it will not happen again and that he would personally go and plow the property himself. Still trying to be forgiving and understanding, i gave him a third chance. Each time he would promise he would go clear the snow and each time he does not show. I finally asked for my deposit back and let him know that i will be looking for a more reliable contractor. He said he understood and that he would send me a refund form "ASAP". 2.5 weeks later, he emails me a refund form that states that if a customer is requesting a refund. The refund amount will be 50% of the unused credit and such refund will be processed in 90days. He expected me to sign the form. I am not sure if he is thinking that I will go away if he stalls enough. I hired the company based on their overall good review of 4.6 star. But in the last week of jan, i went on home advisor site and saw his rating had dropped to a 3 star and there was at the time 3 reviews telling almost exactly my story of failure to show up for snow removal as agreed. Few weeks later when I went back on the site, all three negative reviews had been taken down. This has been my experience so far with SDS Landscaping and I wanted to share it and hopefully it will help someone with the decision of hiring or not hiring SDS Landscaping.
On time and efficient team work.
Mr. Sinclair was very responsive with trying to set up a time with my tenant. They did a good job overall, especially considering the ground was frozen and difficult to work. I would definitely hire them again.Teri C. G.
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2 changes recorded — last scanned Sep 24, 2026.
