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Snow Septic Repair, LLC works on septic systems, and its BBB profile describes a company that evaluates, repairs, and installs them. The company says it has been in business for 25 years, and its website lists a service area that includes East Hampton, East Haddam, Hebron, Portland, Glastonbury, Marlborough and Middletown. A recent customer said Mark replaced their leach field with a "Geomatrix" field of stone and sand layered side to side, and that the sanitarian inspector who checked the install called Mark one of the better installers. A recent customer who made a panicked call about a malfunctioning septic system said Mark was out the same day, explained the problem thoroughly and gave a very fair estimate for a replacement. That customer said they knew each day what was being done and when the driveway would be blocked. A recent customer said the company came right out and took care of their issue. A 2026 customer said Mark and Anthony replaced a crumbling old tank with a new one and called the price fair for the work. A 2026 customer selling a house said Mark worked quickly to meet their timeline on an old tank replacement. A 2024 customer called Mark's quote thorough and very reasonably priced. On Google it holds a 5-star average across 11 ratings, and its BBB grade is A+.
Snow Septic repair totally did me a favor today. Didn't have to but came right out and took care of my issue. Thank you so much!!
The absolute BEST!! Experienced, professional, and genuinely care about their clients. Highly recommended.
Mark did a great job on my leach field replacement; he built a "Geomatrix" field that uses a time proven method of stone and sand layered side to side which I hope should last a very long time. The sanitarian inspector that inspected the install said Mark was one of the better installers.
It’s unfortunate that I can only give 5 stars!! I really can’t say enough good things about our experience with Mark and his team at Snow Septic Repair. I made a panicked call when our septic appeared to be malfunctioning, and he was out the same day!! He explained the problem thoroughly, gave us a very fair estimate for a replacement, and every step of the way kept us informed. We knew when he would arrive, what was being done each day, even when and if the driveway would be blocked. When the job was finished, they went the extra mile and left our yard in better condition than it was before they started the job. One day I even saw Mark replacing some loose stones in an old retaining wall along the driveway – which had absolutely nothing to do with the septic! Mark and his team were meticulous, kind, hard-working and I enthusiastically recommend them!!
I'm very pleased with the work that Mark and Anthony did at my home. They replaced my crumbling old tank with a new one and improved my septic system to give it many more years of life. Mark is easy to work with, kept me informed every day on his planned work and schedule, and made sure everything was in good order before they completed the job. And the price was fair and appropriate for the work that needed to be done. I highly recommend them!
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1 change recorded — last scanned Oct 14, 2026.
Driveway pitched to end water pooling4.2