Sonny's Immediate Services

Sonny's Immediate Services is a Revere, Massachusetts repair outfit built around fast response: roof repairs and roof coatings including new rubber roofing, plus chimney repair, general home repairs, asphalt work and snow removal, with 24-hour availability listed seven days a week. BBB records it as a sole proprietorship with one employee under owner Sonny Alvarez, with the business starting in 2019. The praise that recurs is about turning up when something has gone wrong and finishing cleanly. In a February 2025 review a homeowner said Sonny came through in a time of need, explained what the previous installer had done incorrectly, redid the roof the way it should have been done, and that the crew worked fast and cleaned up so thoroughly they left not one nail or piece of shingle on the ground. A December 2025 customer described being helped out of a jam, with the team building and installing a custom door and replacing vinyl siding. A real estate agent, writing in 2022, said they routinely send client roof repairs and gutter replacements this way and have never been let down, calling the pricing fair. The one detailed complaint runs directly against that. In a November 2025 review a customer wrote that the crew was rude and disrespectful and pressed for more money than the quoted price; after the customer refused, they were told not to call if they ran into an issue with the work. It is a recent account, and it concerns quoting and after-work support rather than the roofing itself. Google shows 4.4 stars from seven ratings, and BBB carries an A+ rating, though the business is not BBB Accredited. For an urgent leak, a roof coating, or a repair that needs handling this week around Revere, this is a small owner-run operation with several specific accounts of quick, tidy work. Get the quote in writing with the scope and final price spelled out, and agree up front what happens if you need them back — that is exactly where the one negative account went wrong.