Souza Painting Co

Souza Painting Co works out of Medford, and the pattern across its reviews is unmistakable: full exterior repaints on older Victorian-era homes, with carpentry thrown in for the rot that inevitably turns up once the scraping starts. The company, run by Marcio Souza, says it has been doing this since the mid-1990s — its Better Business Bureau file lists 1995 as the start date — and both Angi and HomeAdvisor carry a matching 4.9-star average across 88 ratings, the same syndicated review set on each platform. What stands out in the written reviews isn't just the star count — it's how specific they get. A 2016 homeowner described a several-hundred-foot picket fence, hand-scraped by four workers over six hours with tarps down to catch every paint chip, then repainted and sealed. A 2016 condo association job saw Souza's bid come in at less than half the next-lowest quote for a six-unit exterior repaint that included rotted-wood and deck repair. In a 2018 review, a homeowner needed both interior painting and exterior carpentry — Souza flagged additional rot beyond what was visible before doing the work and got sign-off before proceeding. And in a 2020 review, a crew spent over a month rebuilding a Victorian's exterior, including a new mahogany-decked front porch. Responsiveness comes up often too: reviewers describe callbacks within 24 hours, same-day estimate visits, and quotes that came in fair or below competing bids. The Better Business Bureau lists the company at an A+ rating with no complaints or government actions on file, though it has not sought BBB accreditation. One thing worth knowing: the detailed written reviews mostly date from 2016 through 2019, with the newest from October 2021 — there's nothing more recent to confirm how the crew is running today, so it's worth asking about current availability and lead times before booking. HomeAdvisor and Angi separately give slightly different tenure figures — 34 years of experience versus the BBB's 31 years in business — a small gap likely reflecting different start points for counting. For a full exterior repaint, especially on an older home where hidden rot is a real possibility, the track record here is a rare kind of specific: named jobs, named prices, and a crew that flagged problems before fixing them rather than after. Confirm current scheduling and get a fresh estimate, since the strongest testimonials are a few years old now.