Specialized Floor Care Services

Most flooring companies sand wood. This one grinds stone. Specialized Floor Care Services works out of Taunton on marble, granite, limestone and travertine — polishing floors, vanity tops and kitchen counters back to gloss — and, more unusually, chases leaks out of tiled shower floors and walls rather than gutting the shower. It is a two-person sole proprietorship. BBB records the business as started 1 May 2001, 25 years ago, with Willy De Castro as owner and the only contact, and grades it A+ without accrediting it. Work spans commercial and residential clients in Massachusetts, Rhode Island and southeastern New Hampshire. Payment is cash or check. The technical detail it publishes is specific for a shop this size: grinding out lippage where tile edges sit proud of their neighbours, diamond honing through progressively finer grits, then polishing powders for the final depth of shine. It also lists chip and crack repair on marble and granite counters, stripping old finishes, swapping out broken tiles inside showers, and high-pressure tile and grout cleaning, plus training and certification in natural stone restoration, tile and grout repair, wood flooring, and carpet cleaning. One thing to settle before signing. Its Massachusetts home improvement contractor registration, number 145672, is on the state register but has expired. Straight polishing and cleaning aren't the issue — the shower remodeling and shower-pan work are, so ask where that registration stands before a remodel-scale job. The right call for etched marble, a stone floor that has gone dull under traffic, or a shower leaking into the ceiling below — the jobs where the alternative quote is replacement.