SPG Automotive Repair Inc.
Local business · 135 Canal St, Salem, MA 01970, USA
Their work
13 photosReach out
Call (978) 744-6427Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB rating
- 2 reviews in the last 6 monthsNo negatives
- 2 customer photosOf completed work
Highlights
- Honest service — years of reviews call the shop trustworthy and fair
- Recent reviews — May and June visits praised fair, fast work
- Strong ratings — 4.6 stars on Google across 110 reviews
- BBB A+ grade — 41 years in business per BBB
- Category mismatch — this is an auto shop, not a home HVAC contractor
- Occasional complaints — some reviews cite pricing or repeat-issue disputes
- No BBB accreditation — despite the A+ letter grade
This one's a category mismatch worth flagging upfront: SPG Automotive Repair is a car mechanic on Canal Street in Salem, not a home heating and cooling company. Its own website says it has served the foreign and domestic cars of Salem since 2006, handling everything from oil changes and brakes to engine diagnostics, AC work, and state inspections — for vehicles, not houses. Judged as an auto shop, the numbers hold up. Google has it at 4.6 stars across 110 ratings, and BBB rates it A+ after 41 years in business, though SPG has never applied for BBB accreditation. The two most recent Google reviews, from May and June of this year, echo a theme that runs through years of write-ups elsewhere: customers calling the shop fair, fast, and straightforward to deal with. It isn't spotless. A handful of reviews over the years raise pricing and repeat-issue complaints, the kind worth asking the shop about directly before dropping off a car. And that A+ BBB grade comes without accreditation, which BBB tracks separately from the letter grade. None of that matters much if this page was reached looking for a furnace or AC installer for a house: SPG doesn't do that work. It's a well-reviewed option for Salem-area drivers who need routine service, diagnostics, or a state inspection — not a fit for home HVAC.
Read the comments
Most recent comments
- 5.0Jun 22, 2026
I’ve taken my car here a few times and I’m satisfied. They always take my car right away and are trustworthy! Billy not only is friendly, but honest which is refreshing in this industry.
— Heather RobinsonView on Google Reviews ↗ - 5.0May 6, 2026
Very fair and fast. Great people to deal with.
— Phil LaffyView on Google Reviews ↗ - 5.0Dec 31, 2025
Reliable and affordable... What else is there?
— Jeffrey PonkeyView on Google Reviews ↗ - 1.0Dec 16, 2025
Ive gone to spg multiple times and without fail, my car has had more issues when I get it back than when I sent it in. Recently, I went to another mechanic for an oil change and they discovered that my oil pan, which had previously been worked on by spg, was over tighten and covered in oil. The ammoint of money they charge never has, and never will, match the quality of their work
— Aja CareyView on Google Reviews ↗ - 5.0Oct 14, 2025
My poor prius has 212,000 miles on it and the mice got into it and have had lunch on my wires. But these guys persevere they find the problem and they do their best for me every time and I could not Ask for more than that, many thank youse to you guys at Spg!!!
— Liz Della PianaView on Google Reviews ↗
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Update history
Added 51 new comments, added 13 new photos, established rating 4.0
- behind the score: Category mismatch — this is an auto shop, not a home HVAC contractor