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Stevens and Sons pumps septic systems, and a recent Google reviewer says they pumped the septic system the day after the call and made unanticipated repairs that same day, at a fair price. The company's website claims 22 years in business and 24/7 emergency service, with a stated service area that includes Auburn, Charlton, Oxford, Southbridge, Spencer and Sturbridge. Its BBB page is an A+. A 2026 customer, a new homeowner, wrote that the company had an opening the next day for a maintenance septic pumping, and that Cam arrived promptly, did a full pump and filter cleaning and answered all of their questions. A 2025 customer wrote that Dan responded to an emergency call on a holiday weekend and helped solve an issue with an underground well line over the next day, getting the right rig and bringing in colleagues to speed things up. A 2025 customer whose septic line clog left them unable to use any of their plumbing wrote that the price was very reasonable, even with emergency weekend fees.
These guys are great. They pumped my septic system the day after I called to make an appointment. And then were able to make unanticipated repairs that same day. Fair price, quick service, knowledgeable staff. I'll be having them back.
Stevens and Sons were great and easy to work with. I called to make an appointment and they were very responsive and had an immediate opening the next day for a maintenance septic pumping. Cam arrived promptly and conducted a full pump and filter cleaning. He was very pleasant, efficient, and informative. I really appreciated his willingness to answer all of my questions as a new home owner. I will definitely be using this company in the future and recommend for maintenance and emergency septic issues.
Just called to get a quote and he was awesome. Please use this service if you live in southwest region of Worcester. I’ve heard nothing but good things.
Dan saved us (and a vacation we had planned) this week. Not only did he respond to an emergency call on a holiday weekend, he helped solve an issue with a well line underground super quickly over the next day— getting the right rig, bringing in colleagues to help speed things up, and doing it all with such kindness and integrity. He’s clearly so experienced in the trade, and has deep connections to the area which allow him to navigate what’s needed and help you out. We’re so appreciative and lucky he answered our call. We’ll be using him for any job he cares to take from now on!
Stevens and Sons really came to our rescue today. We had a clog in the septic line that had us in a bit of a panic to say the least. We could not use any of our plumbing because of it. He were super helpful on the phone, asked us thorough questions, and his son came out FAST! The price was very reasonable, even with emergency weekend fees. I hate to have someone come out on their day off, but they were both very kind through the whole process. Thank you for all of your help, very much appreciated!
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2 changes recorded — last scanned Oct 3, 2026.
Full kitchen remodels4.3
Septic system installed with an engineer3.0