Strongmen Waterproofing

The most recent thing a customer has written about Strongmen Waterproofing is a complaint. In an August 2025 review, a homeowner said they paid $11,000 for a full French drain and sump pump installation, were still seeing water in the basement when it rained, that the pump never kicked on, and that repeated calls to multiple numbers and emails went unanswered — leaving them wondering, in their words, whether the company was still in business. It sits against four earlier and quite specific positives. In a 2021 review, a homeowner with a basement that leaked badly after heavy storms described a reasonably priced French drain estimate, a start within days, and the crew agreeing to move the sump drywell outside to the spot the owner preferred. A February 2024 customer described a practically invisible trench and sump setup keeping the basement dry, and another in 2024 credited the company with helping them get FEMA reimbursement they hadn't known they were entitled to. In December 2023, someone who called about a leak was told the problem really needed a carpenter, given a few suggestions, and sent away without a bill. Two things are worth checking before you call. Its BBB file is graded B-, and BBB states the reason plainly — failure to respond to one complaint filed against the business — on a profile that also says the company is not BBB accredited. And BuildZoom lists three registrations for Strongmen Construction LLC dba Strongmen Waterproofing, a Massachusetts home improvement registration, a Connecticut one and a Rhode Island specialist registration, and marks all three inactive, the Rhode Island one expired since 2020. Those are the directories' own records rather than a state verification, so they prove nothing in either direction. The business works out of Stoughton, Massachusetts with listed offices in Woonsocket, Rhode Island and Hartford, Connecticut, and the work described in its reviews is narrow and consistent: French drains, sump pumps, wet basements. Five reviews across five years is a thin history to judge that on, and the newest one is unresolved. Ask for the current Massachusetts home improvement registration number and check it with the Office of Consumer Affairs yourself, get the warranty terms in writing, and ask exactly who answers the phone if water comes back.