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Suburban Sanitation Service, Inc. is a septic company whose website describes a family-owned business specializing in septic system installations, maintenance, septic restorations and portable restroom rentals, operating in Connecticut for 69 years. A 2023 customer said Jeff came from East Hampton to Cheshire for a septic inspection on a house they were going to buy, pointed out a large problem with the septic and explained it. That 2023 customer said the full amount was not charged because the inspection could not be completed, and that they planned to call the company for septic cleaning at their new house. A 2022 customer said their sewer backed up with a septic tank issue on Thanksgiving, hours before guests were to arrive, and that the company and Juan were responsive and knowledgeable. In a 2022 review, a customer who called early on a Saturday said Juan, the technician on call from the Canton division, called back quickly and was willing to come out later that afternoon. A 2022 customer who had Jeff Springs do an inspection before buying a house called the pricing fair. A 2024 customer said they had been a customer for almost thirty years. A 2025 customer recommended Jeff to anyone needing septic or sanitation services. On Google the company holds 4.5 stars from 16 ratings.
Jeff is extremely knowledgeable. I would recommend him to anyone in need of septic/sanitation services!
Have been a very pleased customer for almost thirty years and have never been disappointed with either the service or professionalism of Suburban. They are also helpful with recommendations. It is unique, unfortunately, in this day and age that this is the case and we highly recommend anyone who needs to use their services to do so with the knowledge that they are in good hands.
I thought I left a review here... it was in January, we asked a quote for a septic inspection to SSS. I don't know about another branch (there's one in Canton) but Jeff came from East Hampton to Cheshire, the house we were gonna purchase. He came 20 mintues before we arrived, already in the middle of inspection. He couldn't proceed because there was a huge issue with the septic which he pointed it out and explained the detail. Then he didn't charge us the full amount because the inspection couldn't performed... I mean we ended up losing 1,000 bucks for the house but it would've been a lot worse if it was someone else and didn't do well and we bought the house. My wife and I really appreciated his service and honesty, and now I am about to contact SSS for our new house's septic cleaning. I was hesitating it may be too far but I'd rather have a business with SSS instead of anywhere else.
On thanksgiving our sewer backed up with an issue with the septic tank hours before guests were to arrive. Suburban sanitation and Juan were very responsive and knowledgeable. They saved our thanksgiving!!
We had Jeff Springs do an inspection prior to purchase of a house. What a pleasant experience! They were very informative and pricing was fair/competitive. Jeff is a true professional and a great communicator. I strongly recommend suburban and the team. Thank you
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1 change recorded — last scanned Oct 13, 2026.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Drainage pipes installed and yard graded4.7
