Verified record
Instead of excavating a whole backyard, a recent customer said, Kevin hand dug a small trench, extracted a 7 foot long root ball out of the pipe and replaced it with a new pipe. Superior Sewer & Drain Service holds 4.9 stars from 218 Google ratings and 4.9 stars from 15 ratings on HomeAdvisor. Its website lists drain cleaning, sewer repair, hydro-jetting, camera inspections and trenchless pipe lining, says it has been in business 13 years, and names Groton, New London, Westerly, Stonington, Pawcatuck and Norwich as its service area. A recent customer with a rental unit said roots kept getting into a pipe running to the main town line, Kevin presented a solution, and they were sent video footage of before and after. A recent customer described a long septic line repair that made many turns under their building, done without disturbing the slab. Three other companies had tried to resolve one recent customer's issue; that customer said Kevin had it resolved within two hours. A recent customer with an 1850s home said they got a quote within 24 hours to pipeblast an old, failing galvanized waterline to the street, and that the permitting process was handled for them. A recent customer said Kevin lined the damaged pipe in one day and left the property clean. Kevin and Dashaun extracted an object stuck on an 8-inch drain 75 feet out, a recent customer wrote. A recent customer had a sewer line video inspection, then had the line refurbished and lined, and said it started and finished on time. A 2026 customer in Waterford said roots were cut out of an underground sewer line with a mechanical milling method, and that Kevin sent videos afterward. A 2026 customer said Kevin used a high pressure water jet to clear a severe clog in the sewer line, then inspected it with a camera. A 2024 customer said Kevin arrived in less than 30 minutes and used a snake with a camera to find the exact location of the problem. A 2025 customer gave one star, writing that the work was careless and that the company became belligerent when that was pointed out. Its Connecticut plumber license, PLM.0291540-P7, held by Superior Sewer and Drain Service, is active on the state registry.
Called at 10:00 and were at our place by 11:00. Was very professional and determined the problem immediately Blew out pipes and cleaned up was spectacularly good Would recommend
For years, we’ve had a problematic pipe in a rental unit we own…it’s a pipe going out to the main town line and roots kept getting in through a crack and causing problems. Kevin presented a solution and I cannot tell you how good it is to have peace of mind and know we won’t get any more tenant calls about mysterious water in the basement! Superior was able to put us on their schedule quickly and took care of everything smoothly and professionally. They even sent us video footage of before and after! I recommend them without reservation!
Kevin at Superior Sewer & Drain Service was fantastic: good communication (before, during, and after), professional, friendly, knowledgeable, and skilled. We had a continual water problem in the basement due to roots breaking into and blocking the pipe that runs between our house and the street. Big problem, big job. They verified the problem, fixed it, and offered an effective solution to keep it from happening again in the future! Win Win Win! Highly recommend!
Highly recommend. Three other companies tried to resolve our issue and did not succeed. Kevin had the problem resolved within two hours. If your not using Superior your making a mistake.
I am very pleased with the level of service I received from Kevin and his crew. He was very responsive and patient explaining three different options on how to approach my root problem. In the end instead of having to excavate my whole backyard, he hand dug a small trench and extracted 7 foot long root ball out of my pipe and replaced with a new pipe. I would highly recommend this company!
Specializes in
Also offers
Service area
Languages
1 change recorded — last scanned Oct 31, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Superior Sewer & Drain Service. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 – $660
Typical plumbing job around $470
Water heater delivered and installed the same day5.0