Swift Roofing & Construction

I originally gave Charlie 5 stars for work he did for us almost a year ago. I seldom do reviews. Honesty , I debated with myself whether I should do this updated review because I like Charlie. Charlie was easy to work with and professional. He installed a ramp and a walk-in shower last year. He guaranteed his work for a year which we truly appreciated. Unfortunately the seams didn’t snap together tightly in the shower. He used a sealer that wasn’t waterproof to compensate for the ill-fitting seams and it began melting right away. He returned and reapplied a different product to the entire unit. Another professional noted the shower was probably defective from the start and the contractor should have returned it and asked for a replacement. During installation we noticed later Charlie damaged the bathroom floor dinging the inlaid. In all honesty, the flooring is old and will need to be replaced at some point, but still. He also removed a small piece of corner baseboard and didn’t replace it. We can live with that. The caulking is now turning yellow. Now, the ramp. Oh boy. Simply, it’s pulling apart in several areas. Many of the posts have split badly! Some of the balusters are crooked. No amount of stain will cover the knots. Believe me, we are trying. To give Charlie credit, he came back and did replace a few boards on the walking surface. In a nutshell, as a professional, no matter what the project, a professional should honor their work, be committed to buying good quality materials, and not bid on a job you do not have extensive experience with. He recently self-disclosed to us his experience is roofing, not ramps, so we better understand the less than impressive results. Full disclosure. This was a kv-cap funded project so we aren’t out of the thousands of dollars. We are very grateful for being approved to receive these much needed additions to our modest home. Some people may feel we shouldn’t “complain” about the results. Perhaps. We’re an older couple in our 70’s with health issues and a fixed income. The ramp and shower are functional, for now. Replacing this ramp in a few years will be beyond our means. We’re talking safety. If it’s pulling apart in less than a year, well you get the picture. Again, we deeply appreciated that this project was approved. Charlie was respectful and a nice guy! We trusted him to the point of giving him a key to the house at the time. We don’t do that with someone we don’t trust. This review isn’t intended to be mean spirited, just factual and honest. As Charlie stated the last time he came, this was a learning experience. He didn’t do terrible, but he could have done much better.

You need to change your logo to “we’re in our roofing era!”

Charlie was professional, communicative, and fast. We were dealing with a time crunch with the sale of the house. He got us scheduled quickly and communicated each step of the way. I would highly recommend him for all your roofing needs.

Charlie came and gave a quote. Called to let me know the job was be a week late start due to previous jobs. He let me know when on his way to start, as well as when he was done. He exceeded my expectations with the work to rebuild the front side with doors of my old shed to match the new shed. I’m in awe - looks amazing.

Charlie was a pleasure to work with all during the construction of our gazebo. He went out of his way to make sure all was done to our specifications and in a timely manner. We definately recommend him without question.